Vikas Kumar
1/2493 Gali No3, Moti Ram Road, Shahdara
Summary
Experienced Property and Casualty Insurance professional with expertise in client management, business analysis, and team leadership. Proven track record of leading teams and delivering comprehensive management information systems (MIS) solutions. Seeking a challenging full-time position to contribute to company advancement and provide increased benefits for my family.
Overview
13
13
years of professional experience
Work History
Deputy Manager
Xceedance Consulting India Pvt Ltd
Gurugram
01.2024 - Current
- Facilitated the Bound and Post Bound process efficiently for property and casualty insurance, and provided comprehensive support to underwriters in assessing risks, preparing quotes, binding policies, and post-bound activities.
- Working as a process lead and leading a team of 24 FTEs. Fostering a collaborative and high-performance work environment, and focusing on enhancing client relationships and service delivery.
- Act as a liaison between clients and internal teams to ensure alignment and timely delivery of services. Manage end-to-end Insurance Domain activities and provide expertise and solutions on Insurance-based activities to our clients.
- Working in collaboration with senior management and leadership, both onshore and offshore.
- Leading the entire ANZ Bound portfolio for the Insurance Domain. Oversee various global projects.
- Assist in the development and refinement of business requirements for new insurance products.
- Collaborate with business analysts to define and deliver business requirements for various insurance products and services.
- Coordinated with business analysts to gather and document business requirements, ensuring alignment with client needs.
- Provided regular MIS reports and insights to senior management, supporting data-driven decision-making.
- Implemented process improvements that increased operational efficiency and reduced turnaround times.
- Monitored daily operational activities and workflow.
Assistant Manager
Xceedance Consulting India Pvt Ltd
Gurugram
01.2020 - 12.2023
Subject Matter Expert
Xceedance Consulting India Pvt Ltd
Gurugram
10.2016 - 12.2019
Process Developer
GENPACT
Noida
09.2014 - 10.2016
Associate
GENPACT
Noida
06.2011 - 08.2014
Education
Bachelor in Commerce -
Delhi University
Delhi12th in Commerce -
C.B.S.E Board
10th -
C.B.S.E Board
Skills
- Advance Excel
- VBA Macros (Excel)
- Leadership
- Insurance Industry Knowledge
- Team Management
- Client Management
- Business Analyst
- Analytical skills
Accomplishments
- Process Excellence of the Year Award
- Silver Award
- Award for Team Player
- Lean Trained, Tested and Certified
- IIA – Insurance Certification
- Man of The Series and Best Bowler Award in Cricket Tournament
- Organized Culture Activities Program
Languages
Hindi
First Language
Transition Project
Successfully lead a high revenue transition project at client Location Sydney Australia resulting in cost benefit of two FTEs.
VBA Excel Macros Automation
Created VBA Excel Macros Automations on multiple manual reports, this led us cost and time efficiency. Increased the Accuracy and timely service delivery.
Commercial Bordereau Project Automation
Commercial Bordereau is a financial report being prepared post binding accounts on system front end. This report takes 5 FTEs to prepare the monthly report, by this Automation Project we have utilized 3 FTEs efficiency into another project/reporting. Worked on requirement gathering and discussion wit IT team to develop this report.
Timeline
Deputy Manager
Xceedance Consulting India Pvt Ltd
01.2024 - Current
Assistant Manager
Xceedance Consulting India Pvt Ltd
01.2020 - 12.2023
Subject Matter Expert
Xceedance Consulting India Pvt Ltd
10.2016 - 12.2019
Process Developer
GENPACT
09.2014 - 10.2016
Associate
GENPACT
06.2011 - 08.2014
Bachelor in Commerce -
Delhi University
12th in Commerce -
C.B.S.E Board
10th -
C.B.S.E Board
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