Vikas Thakur
Khurja
Summary
Dynamic retail leader with extensive experience at Mohanlal Sons, excelling in customer service and inventory management. Proven track record in driving sales growth and enhancing team performance through effective training and visual merchandising strategies. Adept at market research, fostering a collaborative environment that boosts employee engagement and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Sr. Store Manager
Mohanlal Sons
Bangalore
08.2025 - Current
- Designed men's ethnic and wedding wear collections to enhance brand offerings
- Oversaw daily store operations and ensured compliance with company policies.
- Managed inventory levels and coordinated stock replenishment activities.
- Trained and mentored staff to enhance customer service skills and knowledge.
Store Manager
Mohanlal Sons
Indore
03.2024 - 07.2025
- Designed men's ethnic and wedding wear, enhancing brand identity and customer engagement
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff scheduling and maintained optimal workforce levels.
- Trained new employees on customer service standards and product knowledge.
Store Manager
Kiaasa, Pvt. Ltd.
Ghaziabad
03.2023 - 02.2024
- Developed and marketed ladies ethnic and wedding wear brand, increasing brand awareness and customer engagement.
- Supervised daily store operations to ensure efficient workflow and excellent customer service.
- Trained and mentored staff on product knowledge and customer interaction techniques.
- Managed inventory levels to maintain product availability and minimize stock discrepancies.
Store Manager
Manyavar Mohey, Vedant Fashion Ltd
Ghaziabad
12.2021 - 02.2023
- Created brand identity for men's and women's ethnic and wedding wear, enhancing market presence.
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to enhance customer service skills.
- Developed and implemented merchandising strategies to optimize product displays.
Department Manager
Reliance Retail Ltd.
Ghaziabad
12.2019 - 11.2021
- Supported customers in men's department, providing product knowledge and enhancing shopping experience.
- Managed daily operations to ensure smooth workflow and high standards.
- Led team meetings to communicate goals and address challenges.
- Trained staff on customer service protocols and product knowledge.
Education
Masters - History
Chaudhary Charan Singh University
Meerut, U.P.01-2024
Bachelor of Arts - History, Political Science
Ccsu
Meerut 01-2022
Basic & DCA Diploma -
Rudset Govt. Institute
01-2017
High School & Intermediate -
U.P. Board
01-2017
MBA - Retail Management
Jaipur National University
Retail Management Diploma -
Alpha University
Skills
- Inventory management
- Sales forecasting
- Sales analysis
- Visual merchandising
- Market research
- Employee training
- Team building
- Customer service
Awards And Acknowledgements
- Certificate of Best Team Leader from Reliance Retail Ltd.
- Certificate of Best Marketing Tie Ups and Cross Sale from Mohanlal Sons.
- Certificate of General Knowledge Competitions.
- Certificate of Scout Guide.
- Certificate of Retail Management from Alpha University.
Working Software
- POS Software (M-POS, R-POS, SAP, Sansar, Sampark, Gensics, Z-Retail, Back Office)
- Outlook Mail
- MS Excel
- MS Word
- MS Office
- MS PowerPoint
Working Field
Footwears, apparels (mens, ladies, kids wear), formal, casual, western, sports wear, sports accessories, bags, ethnic, wedding, designer, customizations wear.
Personal Information
- Father's Name: Braham Prakash Singh
- Date of Birth: 02/08/99
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Languages
Hindi
Beginner (A1)
A1
English
Beginner
A1
Punjabi
Beginner
A1
Timeline
Sr. Store Manager
Mohanlal Sons
08.2025 - Current
Store Manager
Mohanlal Sons
03.2024 - 07.2025
Store Manager
Kiaasa, Pvt. Ltd.
03.2023 - 02.2024
Store Manager
Manyavar Mohey, Vedant Fashion Ltd
12.2021 - 02.2023
Department Manager
Reliance Retail Ltd.
12.2019 - 11.2021
Masters - History
Chaudhary Charan Singh University
Bachelor of Arts - History, Political Science
Ccsu
Basic & DCA Diploma -
Rudset Govt. Institute
High School & Intermediate -
U.P. Board
MBA - Retail Management
Jaipur National University
Retail Management Diploma -
Alpha University