VIKAS KUMAR CHONA
Chennai
Summary
Dynamic and results-driven business leader with 14+ years of experience across sales, client engagement, and large-scale operations within premium hospitality environments. Proven expertise in managing enterprise clients, driving revenue growth, and delivering high-impact customer experiences. Adept at building long-term strategic relationships, leading cross-functional teams, and executing complex engagements. Strong commercial acumen with a focus on client lifecycle management, retention, and business expansion.
Overview
16
16
years of professional experience
Work History
Director of Sales & Marketing
Sheraton Grand Chennai Resort & Spa
Chennai
10.2024 - Current
- Leading enterprise client engagement and experience strategy for long-term account growth
- Managing P&L, revenue strategy, and large-scale corporate engagements
- Building strategic relationships with corporate clients and stakeholders
- Driving sales performance and leading high-performing teams
Director of Sales
Sheraton Grand Chennai Resort & Spa
Chennai
01.2022 - 10.2024
- Led corporate and group sales, securing long-term enterprise partnerships
- Managed large-scale corporate events and revenue strategies
- Enhanced client retention and repeat business
Associate Director of Sales
Sheraton Grand Chennai Resort & Spa
Chennai
04.2019 - 12.2021
- Managed enterprise accounts and drove revenue growth
- Built strong client and partner relationships
- Closed high-value corporate deals
Senior Sales Manager
Sheraton Grand Chennai Resort & Spa
Chennai
04.2018 - 03.2019
- Executed sales strategies to achieve booking and revenue targets.
- Managed client relationships and ensured seamless event execution.
- Collaborated with internal teams for service delivery excellence.
Sales Manager
Andaz Delhi (Hyatt)
Delhi
05.2016 - 04.2018
- Managed corporate and group accounts, driving revenue across rooms and events.
- Generated new business opportunities through direct client engagement.
- Coordinated with operations teams to deliver successful events.
Sales Manager
Park Hyatt Chennai
Chennai
10.2015 - 04.2016
Sales Executive
Park Hyatt Chennai
Chennai
04.2014 - 09.2015
Food & Beverage Assistant
The Oberoi Gurgaon
Gurgaon
12.2011 - 03.2014
Food & Beverage Associate
Ista Amritsar (Hyatt Regency)
Amritsar
01.2010 - 12.2011
Education
B.Sc - Hospitality Management
IHM Bhopal
01-2010
Skills
- Enterprise Client Management
- Strategic Account Management
- Revenue & P&L Management
- Client Engagement & Experience
- Corporate Sales & Partnerships
- Negotiation & Deal Closure
- Market Analysis & Competitive Strategy
- Team Leadership & Development
- Cross-functional Collaboration
- Event & Program Management
Custom Section
- Envision
- Delphi
- Opera (Sales & Event Management)
Websites, Portfolios and Profiles
https://www.linkedin.com/in/vikas-kumar-chona-7063b680/
Timeline
Director of Sales & Marketing
Sheraton Grand Chennai Resort & Spa
10.2024 - Current
Director of Sales
Sheraton Grand Chennai Resort & Spa
01.2022 - 10.2024
Associate Director of Sales
Sheraton Grand Chennai Resort & Spa
04.2019 - 12.2021
Senior Sales Manager
Sheraton Grand Chennai Resort & Spa
04.2018 - 03.2019
Sales Manager
Andaz Delhi (Hyatt)
05.2016 - 04.2018
Sales Manager
Park Hyatt Chennai
10.2015 - 04.2016
Sales Executive
Park Hyatt Chennai
04.2014 - 09.2015
Food & Beverage Assistant
The Oberoi Gurgaon
12.2011 - 03.2014
Food & Beverage Associate
Ista Amritsar (Hyatt Regency)
01.2010 - 12.2011
B.Sc - Hospitality Management
IHM Bhopal