VIKASH SINGH

Operation Manager

Bangalore

Summary

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Overview

years of professional experience

Work History

Operations Manager

Awign Enterprises Pvt Ltd.

12.2019 - 06.2024

Handled multiple projects concurrently and developed execution processes.
Analyzed data and created project trackers using Google Sheets Google script and SQL.
Led and supervised a team of 5 members.
Overseeing the daily payout risks associated with Gigs.
Developed and implemented strategies to maximize customer satisfaction.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Facilitated smooth collaboration between departments through clear communication channels.
Increased profit by streamlining operations.
Analyzed and reported on key performance metrics to senior management.
Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Education

BCA -

Bangalore university

MCA - undefined

Pursuing (IGNOU Ranchi)

Skills

Data analytics

Communication Skills

Presented multiple dashboards and PPTs to clients for project review, as well as numerous internal dashboards and presentations to the leadership team to evaluate project progress and growth.

Leadership Experience

Led my team to achieve 150% of the revenue target, effectively representing the company's growth and success. Additionally, captained our college cricket team to qualify for the finals in the intra-college tournament.

Awards

EMPLOYEE OF THE MONTH (OCT 2022,APR 2023, NOV 2023,MAR 2024)
EMPLOYEE OF THE QUATER (2022-2023 Q3)

Timeline