I am working as IT Executive since last 4 years with organizational skills. At the same time, I am always ready to help the team in achieving the goals of the company.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
IT Executive
Paras Hospitals
Ranchi, Jharkhand
11.2022 - Current
Configured and implemented IT initiatives to produce measurable business value.
Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
Built IT infrastructure to support key business strategies and evolving processes.
Polled department heads to assess current and projected IT needs.
Created long-range IT plan to support projected growth and requirements for added capacity.
Reported monthly to senior executive team on budget, in-flight initiatives and upcoming projects.
Desktop Support
Ranchi, Sarala Birla University
Ranchi
10.2019 - 11.2022
Configured hardware, devices, and software to set up work stations for employees.
Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
Documented support interactions for future reference.
Rolled out software updates and applied server patches to thwart threats from penetrating networks.
Configured and installed computer systems for other sub-organizations.
Identified scope of problem and provided operational and technical assistance to remedy.
Explained technical information in clear terms to promote better understanding for non-technical users.
Suggested software and hardware modifications to reduce lag time and improve overall speed.
Monitored systems in operation and quickly troubleshot errors.
Walked individuals through basic troubleshooting tasks.
Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Patched software and installed new versions to eliminate security problems and protect data.
Monitored system performance to maintain system integrity.
Assisted end-users with conference room equipment setup and operation.
Maintained support policies and methods of support delivery to provide technically accurate solutions to users.
Analyzed issues to identify troubleshooting methods needed for quick remediation.
Education
Advance Diploma - Computer Hardware And Network Management