Summary
Overview
Work History
Education
Skills
TOOLS
CORE COMPETENCIES
Certification
Personal Information
Timeline
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Vikas Thakur

Senior Scrum Master

Summary

Certified Scrum Master with 5+ years of experience in facilitating Agile teams and enhancing delivery pipelines. Over 14 years in IT, including QA leadership and technical project management, with a proven track record of improving workflows and team performance. Skilled in leading Agile ceremonies, coaching on Scrum principles, and leveraging metrics to boost delivery efficiency. Expertise in cross-functional collaboration and effective management of sensitive documentation.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lead Consultant/Scrum Master

Datamatics Solution Technology
07.2024 - Current

Project: Lead Finance (Leading US Finance Firm)

Description: A comprehensive insurance automation platform designed to streamline policy management, quote generation, and claims processing. The project focused on building a secure, user-friendly web application.

Roles and Responsibilities:

  • Led 8 Scrum teams (~90 members) across cloud, embedded, and security domains, improving delivery predictability by 35%.
  • Facilitated Scrum & SAFe ceremonies, achieving 95% sprint commitment adherence.
  • Reduced defect leakage by 18% through enhanced definition of done and test automation integration.
  • Coordinated stakeholder engagement across the U.S. and India, boosting stakeholder satisfaction score by 20%.
  • Organized Agile workshops that elevated team Agile maturity score from 2.5 to 4.1.
  • Implemented Kanban workflows for QA and DevOps, optimizing work-in-progress limits and enhancing cycle time consistency.
  • Developed and managed release plans, PI planning (SAFe), and project roadmaps to ensure milestone commitments were met.
  • Monitored project KPIs, including ROI, release burn-up, budget variance, and risk logs, presenting progress in governance forums.
  • Drove organizational change by promoting Agile at scale (SAFe) to enhance delivery maturity.

Manger/Scrum Master

Traydstream Solution Technology
04.2019 - 07.2024

Project: Lead FinTech (Leading UK Trade Finance Firm)

Description: It is an innovative technology company that has built a powerful AI-driven platform by trade experts. Errors and discrepancies are automatically highlighted with the press of a button, saving time and giving peace of mind to reduce your operational and compliance risks.

Roles and Responsibilities:

  • Facilitated over 150 Scrum ceremonies (Sprint Planning, Reviews, Retrospectives, Daily Standups), ensuring smooth delivery across two Agile teams.
  • Improved sprint predictability by 25% through velocity tracking and burn-down/burn-up reporting.
  • Coached teams on SAFe principles, enabling successful PI Planning with 95% commitment accuracy.
  • Partnered with Product Owners to refine and prioritize the backlog, reducing carry-over stories by 30%.
  • Drove Kanban adoption for maintenance work, cutting cycle time by 20%.
  • Facilitated Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) for cross-functional teams delivering trade finance solutions (LC issuance, SWIFT integration, and invoice discounting).
  • Collaborated with product owners and stakeholders to groom and prioritize backlog items that were aligned with regulatory compliance, transaction processing, and risk mitigation.
  • Identified and resolved legacy system integration, cross-border payment workflows, and document digitization impediments.
  • Monitored Agile metrics (velocity, cycle time, burndown) to forecast delivery timelines and optimize team throughput across trade finance modules.
  • Coached teams on continuous improvement, domain-specific testing strategies (UAT, BDD), and automation readiness for trade operations.
  • Supported stakeholder communication through structured sprint reports, risk logs, and compliance dashboards using Jira and Confluence.

Testing Head

Xtreme-Media Technology Solution
05.2018 - 03.2019

Project: Lead Finance (Leading Finance Firm)

Roles and Responsibilities:

  • Handled manual and automated testing using Selenium. Defined test strategies and executed comprehensive test cases.

Team Lead

KPIT Technology Solution
10.2014 - 05.2018

Project: ACEBridge (Leading Insurance Firm).

Description: A digital insurance platform focused on policy lifecycle management, automated claims adjudication, and customer self-service portals. The system supported health, life, and general insurance products, integrating with third-party APIs for underwriting, premium calculation, and fraud detection.

Roles and Responsibilities:

  • Developed feature plans and execution documents along with defect reporting.
  • Created a hybrid framework in Selenium for regression testing, and Cucumber for smoke testing.
  • Prepared performance test scripts utilizing JMeter for load testing.
  • Conducted API testing using Postman integrated with Newman for automation.
  • Executed security testing with Burp Suite and the internal application check tool.
  • Authored comprehensive test plans, strategies, and closure documentation.
  • Managed team focused on manual, automation, API, and security testing efforts.

Programmer Analyst

Cognizant Solution Technology
05.2011 - 07.2014

Project: Abbott(Leading Healthcare Firm)

Roles and Responsibilities:

  • Executed functional and regression testing for enterprise applications to ensure quality standards.
  • Utilized SOAPUI and Selenium WebDriver to develop comprehensive testing strategies.
  • Performed a thorough analysis of application performance through automated testing tools.

Education

B.Tech -

SSJCOE
Mumbai
05-2010

Skills

  • DoR/DoD, User Stories, Story Points, WSJF
  • Project Management, Program Board, Dependency Management
  • Velocity Charts, Burn-up/Burn-down, Cumulative Flow
  • Continuous Integration / Continuous Delivery (CI/CD) Awareness, TDD / BDD

TOOLS

  • Jira, Jira Align, Confluence, Rally, Azure DevOps (ADO), Trello, Mural, Miro
  • GitHub, GitLab, Jenkins, Azure DevOps Pipelines
  • MS Project, MS Excel, Power BI, SharePoint
  • Selenium automation BDD framework

CORE COMPETENCIES

  • Agile Project Delivery (Scrum, Kanban, SAFe, Hybrid Models)
  • End-to-End Project Governance (Scope, Schedule, Budget, Risk)
  • Stakeholder and executive communication
  • Business Value Delivery & ROI Tracking
  • Release Planning, PI Planning & Road map
  • Cross-Functional Team Leadership & Servant Leadership
  • Risk, Issue & Change Management
  • Metrics-Driven Delivery (Velocity, Burn-up, Cycle Time, Defect Trends)
  • Continuous Improvement & Agile Coaching

Certification

  • Professional Scrum Master-PSM 1(Scrum.org)
  • SAFe 6.0 Agilist(Scaled Agile, Inc.)
  • Udemy Scrum Master Course Certification(Udemy)
  • Certified Scrum Accelerator (HelloSM)
  • Lean Kanban practitioner (HelloSM)
  • ISTQB Foundation Level Certification
  • CSQA Certification
  • Software Testing Certification
  • CMBB Pega Certification
  • Performance award from the client

Personal Information

  • Date of Birth: 13/09/87
  • Marital Status: Married

Timeline

Lead Consultant/Scrum Master

Datamatics Solution Technology
07.2024 - Current

Manger/Scrum Master

Traydstream Solution Technology
04.2019 - 07.2024

Testing Head

Xtreme-Media Technology Solution
05.2018 - 03.2019

Team Lead

KPIT Technology Solution
10.2014 - 05.2018

Programmer Analyst

Cognizant Solution Technology
05.2011 - 07.2014

B.Tech -

SSJCOE
Vikas Thakur