Results-driven banking expert with a solid background at Utkarsh Small Finance Bank, focusing on revenue growth and team leadership. Strong skills in anti-money laundering compliance, leading to improved operational processes and elevated client satisfaction. Committed to developing high-performing teams and achieving organizational objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deputy Manager
Utkarsh Small Finance Bank
Kothrud Pune
08.2022 - Current
Processed and received incoming payments with accuracy and efficiency.
Monitored transactions to identify discrepancies and resolved issues promptly.
Conducted due diligence and KYC verification to ensure regulatory compliance.
Managed daily cash authorization and check handling procedures for precise operations.
Handled cashier inquiries through multiple communication channels.
Ensured tills balanced at day’s end to uphold financial integrity.
Arranged appointments for savings and mortgage advisors to improve client interactions.
Completed audit reverts on schedule to support operational transparency.
Deputy manager
INDUSIND BANK
12.2021 - 07.2022
Ensured high efficiency in processing customer locker agreements, enhancing operational workflow.
Directed all facets of locker operations to maximize customer satisfaction.
Supervised a team of 10 employees to achieve established goals effectively.
Oversaw monitoring of operations and sales teams for improved business performance.
Proposed or approved modifications to project plans.
Interviewed prospective employees and provided input to HR on hiring decisions.
Assistant Manager
HDFC Bank Ltd
12.2018 - 11.2021
Served as cashier and teller authorizer, ensuring accurate transactions and customer service.
Maintained daily registers to track financial activities precisely.
Managed FRFC deliverables, coordinating tasks to meet deadlines.
Prepared management information systems (MIS) reports for operational insights.
Compiled daily reports to monitor performance and identify trends.
Assistant Manager
KOTAK MAHINDRA BANK
09.2016 - 12.2018
Executed cashier duties with precision to enhance transaction efficiency.
Opened and serviced accounts, ensuring compliance and client satisfaction.
Sold TPP products, increasing revenue through strategic recommendations.
Maintained daily reports and registers for accurate financial tracking.
Education
B.Sc. - Physics
KISANVEER MAHAVIDYALAY
Wai, India
01.2013
Skills
Revenue generation and team oversight
Interviewing and candidate assessment
Anti-money laundering compliance
Know Your Customer procedures
Transaction analysis and monitoring
Management information systems tracking
Monthly business planning
Motivational leadership for teams
Branch management and operations
Performance metrics tracking for staff
Budget adherence monitoring for branches
Expertise in retail banking solutions
Leadership in branch profitability and service quality
Certification
IRDA
AMFI
Accomplishments
Best appraisals in all organizations
Achieved Service Excellence award every month
Achieved Highest CASA numbers award
Achieved GI ka Sartaj contest held by Organization
Deputy Manager (Team Leader) at Utkarsh Small Finance Bank Ltd, Small Finance Bank LtdDeputy Manager (Team Leader) at Utkarsh Small Finance Bank Ltd, Small Finance Bank Ltd