Vikram Singh

Dynamic Operations and Administration professional with a proven track record at A.N.R Software Pvt. Ltd. Skilled in vendor management and conflict resolution, I successfully established KPIs that enhanced operational performance. My ability to communicate technical concepts effectively and enforce policies has driven compliance and improved team efficiency.

• Strong working knowledge of physical IT infrastructures (e.g, Networking, etc.)
• Basic knowledge of CE infrastructures (e.g. UPS, Generator, etc.)
• Establish, track and review Deals and KPIs for operational services and meet defined performance measures
• Assist in the development and management of budgets for capital and operating expenses.
• Communicate, both verbally and in writing, to explain how the various technical pieces work to provide useful solutions to the business.
• Experience with independent audits
• Manages key vendors, contractors, and cloud providers. Ensures compliance with security and regulatory requirements
• Provides configuration management and accurately assesses the impact of modifications and vulnerabilities for each Organization security Task
• Performs supervisory functions by interviewing, selecting, and providing training for new staff; by approving or disapproving recommendations from subordinate staff on personal actions; by evaluation subordinates’ performance; by hearing and resolving employee grievance; and by determining the need for and initiating disciplinary action in order to ensure adequate and competent staffing for the agency, program, division, or institution.
• Cultivate, disseminate, and enforce policies, standards and procedures
• Communicate with stakeholders to ensure understanding of deliverables and negotiate expectations
• Manage multiple priorities while anticipating possible impacts and benefits of change
• Ensuring robust supplies within the organization through various quality checks and controls.
• Managing, controlling, coordinating and supervising all the company accommodations, including the Property dealings, Rent agreements, Police Verifications, Maintenance Checks, Employee’s grievances and requests regarding accommodation.
• Ensuring effective implementation of waste management techniques for the discarded items.
• Oversee the recruitment and selection cycles.
• Ensuring appropriate safety and hygiene standards are being followed throughout the organization.

• Outstanding communication (verbal, written, and listening) skills
• Critical thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to present ideas in business-friendly and user-friendly language
• Significant attention to detail
• Reliable, responsible and dependable
• A willingness to take on responsibilities and challenges
• Pleasant demeanor with others with a good-natured, cooperative attitude
• Experience with Agile methods and concepts
• Ability to set and judiciously manage priorities

• Punjabi
• English
• Hindi

• Traveling
• Watching Movies
• Socializing
• Cars and Wheels

• Citizenship: Indian
• Date of birth: 12/12/89
• Gender: Male
• Marital status: married