Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Vikrant Verma

Vikrant Verma

Information Technology Manager
Gurgaon

Summary

  • A proficient and highly skilled information technology manager with a broad background in project management, IT security, computer operations, implementations, network administration, end-user support, troubleshooting, and hardware/software.
  • A highly knowledgeable mentor able to drive productivity and motivate cross-functional teams. Improves processes to increase efficiencies. A dependable problem solver who seizes opportunities to improve upon existing operations to increase a business' standing in the marketplace.
  • Senior Systems Engineer with 4 years of experience in system virtualization and network security. Motivational team leader aligns cross-functional teams with business objectives to achieve key metrics.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Computer & Information System Manager

Spherion Solution Pvt. ltd
Gurgaon
Jul.2018 - Current
  • Handled computer system troubleshooting and provided technical support to entire team for computer operations.
  • Assisted computer users with technical issues remotely and at workstations.
  • Provide advice on information systems strategy, policy, management, security and service delivery.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Developed system maintenance schedule to prevent unnecessary downtime or avoidable interruptions.
  • Generated reports covering details about data, system operation and error monitoring.
  • Organized system operating procedures to strengthen controls.
  • Improved systems with addition of new features and infrastructure.
  • Utilized different methods to troubleshoot software and hardware issues.
  • Configured hardware, devices and software to set up work stations for employees.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Retrieved information and performed data entry using appropriate computer programs.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Enhanced and reconstructed computer systems to increase efficiency
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Performed root cause analysis to provide resolutions for production issues.

Education

Bachelor of Computer Applications - Computer Application: Computer Engineering

William Carey University
Shillong, Meghalaya

Master of Computer Applications - Computer And Information Sciences

William Carey University
Shillong, Meghalaya
06-2019

Skills

  • Installing Windows, Linux & Software
  • IT support
  • Windows
  • Organizational improvement
  • Program installations
  • Database reporting
  • Application installations
  • Hardware and software installation
  • IT Management
  • Team Management
  • Organization and Time Management
  • G-Suite
  • Root Cause Analysis
  • Technical Analysis
  • Windows Server
  • System upgrades
  • Performance Analysis
  • Windows Server management
  • Quality assurance

Certification

  • Certified Information Security consultant

  • Microsoft Server

Languages

  • English Hindi
  • Basic Korean

Timeline

Computer & Information System Manager

Spherion Solution Pvt. ltd
Jul.2018 - Current

Bachelor of Computer Applications - Computer Application: Computer Engineering

William Carey University

Master of Computer Applications - Computer And Information Sciences

William Carey University

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Vikrant VermaInformation Technology Manager