Vikrant Vishvkarma

• Lead city operations across two designer-format stores; own P&L, topline growth, and profitability with category-wise planning.

• Manage a 4,500 sq. ft. flagship and a 1,250 sq. ft. boutique; tailor assortment, staffing, and VM to Women, Men, Kids.

• Drive targets via store business plans, drop calendars, and collection launches; elevate CX with styling, appointments, and clienteling.

• Ensure inventory health, replenishment, inter-store transfers, and shrink control; implement SOPs for POS, cash/asset controls, and designer handling.

• Company Overview: FSN Brands Pvt Ltd
• Successfully managed a premier cosmetics, skincare, and wellness store, overseeing 72+ high-end and niche brands
• Spearheaded daily store operations, ensuring an exceptional customer experience and achieving sales targets
• Developed and motivated a high-performing team, fostering strong communication and delivering excellent service
• Implemented merchandising strategies and ensured optimal stock levels to drive revenue growth
• Achieved notable sales performance, including exceeding monthly targets by 108%
• FSN Brands Pvt Ltd

• Company Overview: Aditya Birla Fashion and Retail Ltd
• Maximized sales and minimized shrinkage through exceptional customer service and strict adherence to standard operating procedures
• Approved and managed regular payroll submissions for all store employees
• Oversaw inventory control, cash management, and store opening and closing procedures
• Rotated merchandise and curated displays to highlight new products and ongoing promotions
• Aditya Birla Fashion and Retail Ltd

• Organised staff meetings to communicate targets, share updates, and foster team unity.
• Collaborated with the security team to enhance in-store safety measures for staff and customers.
• Implemented loss prevention strategies, significantly reducing shrinkage rates through staff awareness.