Vinay Kumar
Operations Analyst
Noida
Summary
Detail-oriented Operations Analyst with experience in finance operations, commission reconciliation, insurer receivables tracking, and vendor payable management within the Motor Insurance domain. Skilled in premium assessment, grid structure application (in-grid/out-grid), financial variance analysis, and ledger reconciliation. Proficient in SAP (General Ledger & Vendor Code creation) and FDMS (Finance Database Management System). Focused on operational accuracy, payout control, and revenue protection.
Overview
3
3
years of professional experience
Work History
Process Executive – Customer Support (Chat & Email)
Paytm
- Managed customer interactions through chat and email channels.
- Resolved queries related to transactions, payments, and service issues within defined timelines.
- Coordinated with internal teams for escalations and case resolution.
- Maintained accurate backend documentation and compliance standards.
- Short-Term Assignment
Finance Executive – Operations
Zopper Insurance Broking Pvt Ltd
01.2023 - Current
- Managing operational finance processes from premium assessment to payout execution.
- Reviewing policy parameters to ensure accurate premium and commission mapping.
- Applying in-grid and out-grid commission structures and conducting variance analysis.
- Performing insurer commission reconciliation with internal sales and grid data.
- Tracking insurer receivables and coordinating adjustments for short/excess payments.
- Processing vendor payables including invoice review, batch preparation, ledger reconciliation, and UTR confirmation.
- Conducting ledger reconciliation to maintain accuracy in commission and payout records.
- Working on FDMS (Finance Database Management System) for reporting and monitoring.
- Creating and maintaining General Ledger (GL) codes and Vendor Codes in SAP.
- Preparing weekly and monthly MIS and reconciliation reports.
Education
Bachelor of Business Administration - BBA
Senior Secondary Education - CBSE Board
Skills
Operations & Finance Process Management
Commission Reconciliation
Insurer Receivables Tracking
Vendor Payables Processing
Ledger Reconciliation
Premium Assessment & Grid Structure Application
SAP (GL & Vendor Code Creation)
FDMS (Finance Database Management System)
MIS Reporting
Advanced MS Excel
Interests
Travelling to hill destinations, Strategy-based gaming
ADDITIONAL INFORMATION
- Date of Birth: 13th May 1997
- Nationality: Indian
Timeline
Finance Executive – Operations
Zopper Insurance Broking Pvt Ltd
01.2023 - Current
Process Executive – Customer Support (Chat & Email)
Paytm