Vinay Sapalya
Branch Relationship Manager
Bangalore
Summary
Results-driven Area Sales Manager with over 7 years of experience in a management capacity. Known for strong competitive sales drive, adaptability, and perseverance, consistently exceeding sales goals within multiple assigned territories. Problem-solving attitude allows for uncovering customer needs and overcoming objections to close sales successfully. Proven track record of motivating and developing sales teams in results-driven and customer-focused environments. Positive attitude towards achievement, committed to driving success for both team and organization.
Overview
11
11
years of professional experience
Work History
Branch Relationship Manager
Axis Maxlife Insurance Company
09.2024 - Current
- Increased branch sales performance through effective training and coaching of team members.
- Managed a diverse portfolio of high-net-worth clients, ensuring their unique financial needs were met.
- Implemented efficient operational processes, improving overall branch productivity.
- Mentored junior staff members on effective relationship management techniques, boosting overall team performance.
- Continuously monitored progress toward sales targets while regularly adjusting strategies as needed based on market conditions.
- Led regular team meetings to review performance metrics, set goals, and discuss ongoing professional development opportunities.
CORPORATE SALES MANAGER
Hdfc life
05.2024 - Current
- Cultivated strong business relationships with key decision makers within target accounts
- Utilized CRM software systems to track leads, manage contacts, generate reports
- Analyzed customer feedback to identify areas for improvement in products and services offered
- Identified potential cross-selling opportunities to maximize client value
- Negotiated contracts with prospective customers while maintaining favorable terms
- Negotiated contracts with clients while ensuring compliance with company policies and procedures
AREA SALES MANAGER
PNBMETLIFE INDIA INSURANCE
01.2018 - 04.2024
- Established and maintained long term relationships with customers and sales team
- Daily updating leads on LMS, DSR Report, follow up on leads, presence in mails and interacting with the customers
- Close the leads assigned by the call center and Branch walkin clients
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Aim to preserve customers and renew contracts
- Approach potential customers to establish long term relationships
- Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction
- Introduced cost-saving initiatives to reduce losses and increase profit margin
RESERVATION MANAGER
PRIDE Hotel Apartments LLC
02.2015 - 09.2017
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
- Uses sales resources and administrative support staff effectively
- Coordinates with sales and Convention Services to process rooming lists and reservation cards
- Tracks future room availabilities on the daily basis of reservations
- Making arrangements for clients travel, Adventure and Sight Seeing programs
- Configuring rates on the hotels property management system
- Conducted regular audits of reservation records to ensure accuracy, minimizing discrepancies and potential conflicts
CUSTOMER RELATIONSHIP MANAGER
Bharthi Airtel
01.2014 - 01.2015
- Company Overview: representing Bandwidth
- Managing accounts of 120 corporate companies
- Sending invoices through mails
- Collecting payments through cheque, internet banking and updating
- Resolving issues like upgradation, downgradation and cancelled
- Representing Bandwidth
Education
B.E. - computer science
SJCIT
BANGALOREPUC - Science
Nagarjuna
BANGALORESkills
Sales Training
Territory Management
Customer Relationship Building
Sales team supervision
Partnership Development
Team Collaboration
Relationship Management
Personal Information
- Date of Birth: 07/21/90
- Gender: male
- Marital Status: Married
Awards
- Qualified and travelled to Australia, Singapore, Thailand, Russia, Rome, Dubai, Vietnam, Greece and Spain
- Joined as ARM and got 8 promotions in the span of 6 years
- Business goal sheet has been completed in span of 4 months for RM Position, 6 months for CRM Position and 10 months for DASM Position in PNB Metlife.
- Treked to Kedarkanth Summit (13.5k feet) at -3 C in 7 days of total 25kms of Trek.
- Ranked #1 in Pan India for Russia and Australia Contest.
Timeline
Branch Relationship Manager
Axis Maxlife Insurance Company
09.2024 - Current
CORPORATE SALES MANAGER
Hdfc life
05.2024 - Current
AREA SALES MANAGER
PNBMETLIFE INDIA INSURANCE
01.2018 - 04.2024
RESERVATION MANAGER
PRIDE Hotel Apartments LLC
02.2015 - 09.2017
CUSTOMER RELATIONSHIP MANAGER
Bharthi Airtel
01.2014 - 01.2015
B.E. - computer science
SJCIT
PUC - Science
Nagarjuna