Summary
Overview
Work History
Education
Skills
Timeline
Generic
Vinay MJ

Vinay MJ

Bengaluru

Summary

Career Snapshot

Professional with 15+ years of experience, highly competent Business Head with background in overseeing business operations and providing strategic leadership. Driving profitability, and developing strong client relationships. Holding automobile 11 years of experience have demonstrated success in improving operational efficiency with senior leaders. Committed to fostering team growth and driving business forward.

Overview

16
16
years of professional experience

Work History

Head of Operations

SAM Infinity
Bengaluru
01.2023 - Current
  • Monitored attendance records and identified patterns of absenteeism that may indicate underlying issues requiring attention.
  • Advised students on course selection, college application processes, and scholarship opportunities to support their academic and career goals.
  • Advised students on course selection decisions based on their goals and strengths.
  • Referred to tests, records and interviews to evaluate students or individuals.
  • Established trusting relationship with students and parents to nurture confidence in school counseling process.
  • Consulted with families and staff to discuss strategies necessary for improving students social and academic performance.

Manager Pre Owned Operations

VST Group
Bengaluru
10.2020 - 07.2021
  • Managed inventory levels to meet demand without overstocking, and generating margin.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Established processes to ensure efficient workflow throughout the organization.
  • Ensured compliance with regulatory requirements and industry standards.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Conducted performance reviews for team members.
  • Ensured compliance with industry regulations and company policies.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Produced thorough, accurate and timely reports of project activities.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of products and services.

Sales Manager DWA

VW PPS Motors PVT LTD
Bengaluru
09.2017 - 10.2020
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Established relationships with key clients, while maintaining existing customer base.
  • Performed sales consultations and educated clients on products and services.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Resolved customer complaints regarding sales and service.

Manager Pre Owned Operations

Shahwar Nissan
Bengaluru
05.2014 - 02.2017
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Managed risk by developing and implementing effective risk management strategies.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Team Leader U-Trust

VIVA Toyota PVT LTD
Bengaluru
02.2012 - 05.2014
  • Handled returns and exchanges according to company policies.
  • Conducted market research and reported on competitors.
  • Executed strategic sales plans to expand customer base and revenue.
  • Supported sales team members to drive growth and development.
  • Implemented process changes to streamline sales department workflow.

Corporate Sales Team Leader

Mandovi Motors PVT LTD
Bengaluru
03.2009 - 01.2012
  • Supported sales team members to drive growth and development.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Answered store and merchandise questions and led customers to wanted items.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Answered incoming telephone calls to provide information about products and services.
  • Completed daily reports on sales performance.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Provided excellent customer service to clients in person and over the phone.
  • Gained market share in new sales performance through aggressive team training.
  • Identified potential cross-selling opportunities to maximize client value.

Education

Diploma Engineering - Mechanical Engineering

P.E.S
Bengaluru

Bachelor of Technology - Mechanical Engineering

Karnataka State University
Mysore

Skills

  • Marketing
  • Vendor management
  • Schedule preparation
  • Budget control
  • Networking strategies
  • Lead generation
  • Business development
  • Financial management
  • Staff management
  • Inventory management
  • Salesforce management
  • Workforce management
  • Competitor research
  • Negotiation
  • Data analysis
  • Documentation and reporting
  • Operations management
  • Work prioritization

Timeline

Head of Operations

SAM Infinity
01.2023 - Current

Manager Pre Owned Operations

VST Group
10.2020 - 07.2021

Sales Manager DWA

VW PPS Motors PVT LTD
09.2017 - 10.2020

Manager Pre Owned Operations

Shahwar Nissan
05.2014 - 02.2017

Team Leader U-Trust

VIVA Toyota PVT LTD
02.2012 - 05.2014

Corporate Sales Team Leader

Mandovi Motors PVT LTD
03.2009 - 01.2012

Diploma Engineering - Mechanical Engineering

P.E.S

Bachelor of Technology - Mechanical Engineering

Karnataka State University

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Vinay MJ