Accomplished leader with 14+ years of expertise in QA and service delivery, currently directing QA & Service Digital Transformation at Prime Focus Technologies, a global leader in media and entertainment solutions. Certified in leadership, automation, and rapport building, my proven ability lies in guiding, inspiring, and collaborating with diverse teams and stakeholders.
In this strategic role, adept management of complex programs and projects within Agile frameworks ensures consistent delivery of innovative and quality solutions. Leading a digital transformation initiative, I leverage advanced technology to elevate service offerings, generate substantial value for clients, and position the organization for future success.
With a mission to orchestrate quality, innovation, and transformation across all facets of operations, my leadership fosters a culture of excellence and innovation. The goal is to consistently exceed client expectations, driving sustained success in the dynamic media and entertainment landscape.
Built of new team of 10 QA analysts by reviewing resumes, interviewing and decision making in hiring.
Setup of QA processes and procedures and implemented them.
Day to day task management by conducting daily stand up meetings.
Training of new team on the QA tools, processes and existing application architecture.
Managed all phases of testing from requirement to implementation.
Managed all the Product Features and Hot Fix Releases.
Test plan creation and Review with PLM , QA , Project and Dev Managers.
Provided project timelines, level of efforts, detailed status reports, risk assessments and gap analysis to all
project stakeholders.
Participated in bug review meetings to explain and prioritize issues with PLM, Development and Product
Managers.
Participation in Project stakeholder meetings and also team lead meetings for issue resolutions and
upgrading the knowledge base with innovative discussions on new testing methodologies, procedures and
lean management procedures.
Provided test strategies and managed different aspects of testing e.g. Functional, Smoke, Load, Regression,
Performance and Web Service.
Bi Weekly Product Sprint Demo to all the Project Stakeholders.
Prepared and executed the Test Cases.
Done penetration testing(SQL Injection, Private IP Disclosure and Cross site scripting) using penetration tool
-OWASP ZAP 1.4.0.1
Done web services testing using soapUI 4.5.1
Reviewed Test Case and Test Report.
Project estimation and sprint planning.
Sprint release testing based on stories.
Client interaction and support for user acceptance testing.
Investigating the live issue in client environment
Testing of requested change controls and preparation of test summary reports.
Raising, tracking and closing of issues in the internal issue tracking tool
Strategic Leadership
undefined- Strategic Leadership:
- Led the Service Digitization and QA initiatives, ensuring strategic alignment and organizational goals.
- Solution Architecture:
- Spearheaded solution design and architecture, ensuring scalability and flexibility in the platform.
- Program Management:
- Managed the entire Service Digitization program, overseeing timelines, resources, and budgets for successful project delivery.
- Team Leadership:
- Built and led a high-performing cross-functional team, fostering collaboration and innovation.
- Quality Assurance and Automation:
- Headed the QA function, overseeing both functional and automation testing.
- Implemented significant improvements in automation processes over the last two years.
- Successfully developed in-house automated test suites for functional and API testing.
- Microsoft Power BI:
- Hands-on experience with Microsoft Power BI for data modeling, transformation, and visualization.
- Agile Methodologies:
- Demonstrated expertise in leading projects following Agile methodologies.
- Programming Languages:
- Proficient in Python for automation and scripting.
- Database Management:
- Strong SQL skills for database management and testing.
Business Intelligence using Power BI