Vineeth Mani
Kochi
Summary
Dynamic Project Manager with a proven track record at Shaqab Catering, specializing in capital management and resource planning. Successfully led a team of 200 to meet project deadlines while significantly enhancing customer satisfaction. Recognized for strong communication skills and a commitment to operational efficiency, fostering a positive work environment that exceeds performance targets. Experienced in mentoring associates and driving continuous improvements throughout all project phases.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Manager
Shaqab Catering
Doha
09.2017 - 03.2023
- Recruited and oversaw around 200 personnel to achieve performance and quality targets.
- Gather customer requirements (like number of guests and event dates.
- Plan food and beverage menus considering clients' preferences and special requests.
- Schedule staff shifts.
- Train and manage wait staff and kitchen personnel.
- Oversee food prep and customer service.
- Report on expenses.
- Manage stock and place orders as needed.
- Ensure compliance with health and safety regulations.
- Arrange food tastings with potential customers.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
Operational Manager
Kobe Sizzlers
Kochi
05.2016 - 08.2017
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Increased profit by streamlining operations.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
- Reduced budgetary expenditure by effectively negotiating contracts for more advantageous terms.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Restaurant Manager
Hotel Sopanam Heritage
Guruvayoor
01.2013 - 02.2016
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Developed unique events and special promotions to drive sales.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Coordinated with catering staff to deliver food services for special events and functions.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Motivated staff to perform at peak efficiency and quality.
Senior Captain
The Woods Manor
Kochi
11.2007 - 08.2011
- Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
- Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Gained strong leadership skills by managing projects from start to finish.
- Implemented systems and plans, process and procedures to facilitate smooth functioning of overall operations and enhanced operational efficiency.
- Managed the work force effectively through shift system. Coordinated and resolved issues and motivating the entire staff.
- Ensured adherence to guidelines, ensuring that procedures and policies are complied with by entire staff.
Education
PG Diploma - Hospitality
Dimension Internaional College
Singapore04.2012
Master of Science - Hotel Management
Munnar Catering College
Kochi09.2007
Bachelor of Arts - English Literature
New Man College
Thodupuzha09-2004
Plus 2 -
St. Augustin HS School
Kalloorkad09-2001
High School -
Nirmala School Muvattupuzha
03-1999
Skills
- Capital management
- Planning
- Monitoring
- Manage resources
- Motivate & Encourage Others
- Problem Solving
- Communication
- Time Management
- Adaptability
- Leadership
Certification
- Personal Survival Techniques, 12/01/21, QISC DOHA
- Fire prevention & Fire Fighting, 12/01/21, QISC DOHA
- Elementary First Aid, 12/01/21, QISC DOHA
- Personal Safety & Social responsibility, 12/01/21, QISC DOHA
- T BOSIET & STCW, 12/01/21, QISC DOHA
- First Aider High Field, 11/01/20
- Food Safety Level 3, 12/01/19, High Field
Accomplishments
- Recognized by Qatar Shell for contribution towards efficient catering Service.
Languages
Malayalam
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
D.O.B
03/05/1982
MARITAL STATUS
SINGLE
PERMAMENT ADDRESS
- Kaimattathil House
- Avoly post
- Muvattupuzha
- PIN CODE : 686670
Timeline
Project Manager
Shaqab Catering
09.2017 - 03.2023
Operational Manager
Kobe Sizzlers
05.2016 - 08.2017
Restaurant Manager
Hotel Sopanam Heritage
01.2013 - 02.2016
Senior Captain
The Woods Manor
11.2007 - 08.2011
PG Diploma - Hospitality
Dimension Internaional College
Master of Science - Hotel Management
Munnar Catering College
Bachelor of Arts - English Literature
New Man College
Plus 2 -
St. Augustin HS School
High School -
Nirmala School Muvattupuzha