Vinod Gnana
Area Sales Head
Chennai
Summary
Self driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Relationship Banking Head, AVP
HDFC Bank Ltd
Chennai
10.2021 - 09.2022
- Led a team of 8 Relationship Managers with a total portfolio size of 850 Crores.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Acquisition of High Net Worth Clients
- Ensuring timely onboarding of quality high value accounts
- Ensure lowest depletion of the newly acquired accounts
- Increase liabilities size of relationship via balances in accounts of existing clients
- Have done financial planning by offering solutions through Mutual Funds, Insurance, PMS and AIF etc
- Enhance and Retain customer profitability by capturing larger share of the wallet.
Area Sales Head
Indusind Bank
Chennai
08.2022 - Current
- Handling a team of 4 Pioneer Relationship Managers with a book size of 150 crores in total.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Recommended investment products and services suitable for clients based on objectives, resources and risk profiles.
- Achieving Revenue targets by selling Life Insurance, Mutual Funds and paid premium credit cards for HNI's, Foreign Currency Deposits and other bank asset products.
Relationship Manager, AVP
Yes Bank Ltd
Chennai
10.2020 - 10.2021
- Managed the HNI customer base of 60 Crores in Yes First portfolio and the associated investment advisory; ensured regular engagement with each relationship
- Drove the CASA acquisition, deepening and product cross sell.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Investment and Insurance Specialist
Mashreq Bank
Dubai
03.2020 - 10.2020
- Led a team to grow the Insurance and Investment portfolio of HNI individuals; supported the Business Banking RMs for deal finalization.
- Supervised the team’s activity to provide investment and banking solutions to portfolio customers along with product analytics and risk profiling.
- Monitored MTD and YTD projections consistently, reached 150% target
- Geared the team members to ensure that the clients get the desired investments solutions by offering investment and insurance solutions across long and short term horizon.
Senior Wealth Manager
Karvy Private Wealth, UAE
Dubai
09.2019 - 03.2020
- Conducted the portfolio expansion based on AIF, PMS, Mutual Funds, Bonds.
- Helped clients make informed decisions about financial future.
- Updated clients on changes in tax laws and other regulations affecting investments.
- Devised comprehensive financial plans for clients to achieve short and long-term financial goals.
- Advised clients on investments, retirement and estate planning.
- Sourced Structured Notes, Insurance & Savings Plans
Senior Client Relationship Manager & ATL
Union National Bank
Dubai
02.2017 - 08.2019
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Progressed into a leadership role from being an individual contributor
- Led a 10 member team in providing Financial Planning, Investment
- Management, Insurance Services and Banking Solutions
- Supervised the achievement of more than US$ 1 million revenue
- Managed the team to surpass the YTD projections by 150%
Client Relationship Manager
RAK Bank
Dubai
06.2012 - 02.2017
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Generated leads through cold-calling, networking and other outreach methods.
- Identified opportunities based on risk profile and revenue objectives.
- Increased the Insurance penetration of the branch by offering insurance to clients.
Customer Service Associate
Emirates NBD
Dubai
07.2008 - 06.2012
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
Customer Service Executive
HSBC
Visakhapatnam
07.2006 - 05.2008
- Addressed customer inquiries, requests and complaints with courtesy and professionalism.
- Assisted customers with banking needs and inquiries.
- Monitored and verified suspicious activity on customer accounts.
- Cross-sold credit cards, loans and other bank products.
Education
MBA - Human Resource Management
Alagappa University
India 08.2011 - 08.2012
Bachelor of Science - Bio Technology
AndhraUniversity
02.2006 - 08.2008
Skills
SalesTeam Managementundefined
Certification
Introduction to investments Level 3
Timeline
Professional Certificate Program in Business Analytics from IIM K
08-2023
Area Sales Head
Indusind Bank
08.2022 - Current
Relationship Banking Head, AVP
HDFC Bank Ltd
10.2021 - 09.2022
Relationship Manager, AVP
Yes Bank Ltd
10.2020 - 10.2021
Investment and Insurance Specialist
Mashreq Bank
03.2020 - 10.2020
Senior Wealth Manager
Karvy Private Wealth, UAE
09.2019 - 03.2020
Introduction to investments Level 3
08-2018
Senior Client Relationship Manager & ATL
Union National Bank
02.2017 - 08.2019
Client Relationship Manager
RAK Bank
06.2012 - 02.2017
MBA - Human Resource Management
Alagappa University
08.2011 - 08.2012
Customer Service Associate
Emirates NBD
07.2008 - 06.2012
Customer Service Executive
HSBC
07.2006 - 05.2008
Bachelor of Science - Bio Technology
AndhraUniversity
02.2006 - 08.2008
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