Vinod John
Trivandrum
Overview
14
14
years of professional experience
Work History
Senior Relationship Manager
Piramal capital and housing finance
Trivandrum
08.2022 - Current
- Implemented strategies for increasing customer retention rates by providing excellent service levels at all times.
- Performed periodic reviews of client portfolios in order to identify areas requiring further attention or improvement.
- Analyzed customer data to identify areas of risk and potential opportunities for growth.
Branch Sales Manager
Axis securities
Trivandrum
10.2018 - 01.2020
- Analyzed market trends to identify potential opportunities for growth.
- Established relationships with key customers to foster loyalty and repeat business opportunities.
- Reviewed financial statements regularly to track progress towards achieving revenue targets.
Unit Manager
Manilpal cigna health insurance
Trivandrum
12.2017 - 01.2019
- Assisted with budgeting process by monitoring expenses related to personnel costs, materials and supplies.
- Conducted performance reviews for all unit personnel.
- Organized and scheduled staff meetings to discuss policies and procedures.
Unit Manager
Birla sun life insurance
Trivandrum
07.2016 - 11.2017
- Assisted with budgeting process by monitoring expenses related to personnel costs, materials and supplies.
- Conducted performance reviews for all unit personnel.
- Organized and scheduled staff meetings to discuss policies and procedures.
Sales Executive
ICICI BANK (HOME LOAN)
Trivandrum
09.2013 - 07.2015
- Cultivated relationships with existing customers to encourage repeat business.
- Attended industry events to build relationships with key contacts in the field.
- Created brochures and newsletters to promote products or services.
Sales Associate (Home Loan)
HDFC BANK LTD
TRIVANDRUM
07.2010 - 09.2012
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
Bachelor of Arts -
Kerala University College
Trivandrum 06-2010
High School Diploma -
Model Higher Secondary School
Trivandrum 05-2007
High School Diploma -
Model School
Trivandrum 03-2005
Skills
- Business strategies
- Team Training
- Customer Engagement
- Strategic Planning
Timeline
Senior Relationship Manager
Piramal capital and housing finance
08.2022 - Current
Branch Sales Manager
Axis securities
10.2018 - 01.2020
Unit Manager
Manilpal cigna health insurance
12.2017 - 01.2019
Unit Manager
Birla sun life insurance
07.2016 - 11.2017
Sales Executive
ICICI BANK (HOME LOAN)
09.2013 - 07.2015
Sales Associate (Home Loan)
HDFC BANK LTD
07.2010 - 09.2012
Bachelor of Arts -
Kerala University College
High School Diploma -
Model Higher Secondary School
High School Diploma -
Model School