13 years experience in Business Analysis, mainly in General & Life Insurance domain.
Worked with USA, APAC, and South Africa clients in offshore delivery models.
Skilled in requirement gathering, documentation (BRD, FRD, UI mockups, use cases), and management using JIRA, Confluence, shared folders.
Experience in requirement validation, prioritization (MoSCoW, Kano), and stakeholder coordination.
Strong knowledge of SDLC, STLC, and Bug Life Cycle.
Worked in Agile (Scrum) and Waterfall environments.
Proficient with MS Office, JIRA, Wiki, SQL, SharePoint.
Experienced in product/feature demos and client communications with strong stakeholder engagement skills.
Overview
2027
2027
years of professional experience
Work History
Principal Business Analyst
Saama Technology
Pune, India
07.2025 - Current
Data and Business Analysis for Insurance Products.
Acted as a liaison between business stakeholders and the development team.
Defined ETL and data migration strategy.
Scrum Master for the Data Validation project.
Led data migration from Oracle to BigQuery.
Managed user stories and defect tracking.
Involved in project planning and execution.
Responsible for client reporting and status updates.
Lead Business Analyst
Expleo Group
Pune
1 2024 - 4 2024
Client Communication & Product Configuration: End-to-end tech product configuration, market product setup, and data table creation.
Consultant-Business Analyst (Property & Casualty)
eBaoTech Corp.
Pune
04.2021 - 12.2023
Participated in client calls, tracked customer requests, and contributed to impact analysis, estimation, and solution design.
Business Analyst (Functional Consultant in P&C)
Gallagher Services Center LLP
Pune
06.2014 - 03.2021
Supported the underwriting cycle for Arthur J Gallagher, working in teams for Policy Issuance, Quality, Renewal Setup, Rating, Risk Evaluation Data, Claim Processing, and Underwriting.
Analyst(P&C)
Gallagher Service Center LLP
Pune
06.2014 - 06.2016
Assisted underwriters with quoting, rating, policy issuance, and endorsement processing.
Education
BCS - Computer Science
Shivaji University
Kolhapur
05.2012
Skills
P&C (Property & Casualty) SME, Business Analysis, and Project Management
Story and Defect Management
Experience in Agile (Scrum) and Waterfall SDLC methodologies
Documentation tools: MS Office, JIRA, SharePoint, Confluence
Databases: MySQL, Snowflake, BigQuery
Applications/Tools: Postman (API testing), Underwriting (UW) PAS and Claims modules
Timeline
Principal Business Analyst
Saama Technology
07.2025 - Current
Consultant-Business Analyst (Property & Casualty)
eBaoTech Corp.
04.2021 - 12.2023
Business Analyst (Functional Consultant in P&C)
Gallagher Services Center LLP
06.2014 - 03.2021
Analyst(P&C)
Gallagher Service Center LLP
06.2014 - 06.2016
BCS - Computer Science
Shivaji University
Lead Business Analyst
Expleo Group
1 2024 - 4 2024
Projects
Ascension Healthcare | Scrum master Jan 2026 – till date
Led Business & Data Analysis for healthcare Insurance products
Agile/Scrum facilitation and reporting
Client Management & Reporting
Project planning & Management
Arch Insurance | Principal Business AnalystJul 2025 – Dec 2025
Led Business & Data Analysis for General Insurance products (Auto, Travel, P&C).
Managed end-to-end product ETL
Data Analysis, UAT issues & defect resolution
Client Management & Reporting
OONA – Singapore | Lead Business Analyst
Jan 2024 – Apr 2024
Led Business Analysis for General & Life Insurance products (Auto, Travel, Life, P&C).
Managed end-to-end product configuration using InsureMO platform.
Worked on Middle Office, PAS, and Web Applications.
Performed market product setup and data table configuration.
Used Postman, MS Office and handled client communication & delivery.
EBAOTECH CORP – Pune, India | Consultant – Business Analyst (P&C)
Jan 2021 – Jan 2023
Supported South Africa (EMEA) insurance clients for Policy Administration Systems.
Participated in client discussions, requirement analysis, estimation, and solution design.
Prepared business documentation, business rules, CR responses, impact analysis.
Worked on AIG SA MSAAS PAS, AIG AUS PAS, and APAC V3 Product Configuration projects.
GALLAGHER – Pune, India | Business Analyst / Functional Consultant (P&C)
Jan 2016 – Jan 2021
Key Responsibilities
Gathered and documented requirements (BRD, SRS, Use Cases, Process Flows, Mockups).
Collaborated with business and development teams for system enhancements.
Managed user stories, UAT, requirement prioritization, and delivery tracking.
Conducted stakeholder meetings, product demos, and solution presentations.
Key Projects
RQBI Automation: Requirement analysis, documentation, and UAT support.
Agency Management: Requirement elicitation, business process mapping, and offshore product support.
Data Visualization Tool: Analyzed policy processing trends and created volume forecasting reports.
Process Workflow Tool (VBA Automation): Automated policy allocation and team productivity tracking.
GALLAGHER SERVICE CENTER LLP – Pune, India | Analyst (P&C)
Jan 2014 – Jan 2016
Provided Underwriting support (quoting, rating, policy issuance, endorsements).
Managed process migration from US to India operations.
Conducted quality audits, root cause analysis, and performance improvement initiatives.
Created and maintained SOPs, training programs, and process documentation.
Led team training sessions and monthly calibration meetings.