VINOD KUMAR MANDA
Head Of Product
Chennai
Summary
Strategic and forward-thinking Head of Product, renowned for orchestrating the successful delivery of cutting-edge SaaS software solutions on a global stage. A dynamic leader with a proven track record in identifying and validating international business and product opportunities, seamlessly translating conceptual ideas into comprehensive roadmaps. Recognized for fostering cross-functional collaboration among engineering, UX, sales, and marketing teams. Demonstrates a well-honed ability to navigate the complete spectrum of product management, from strategic planning to tactical execution, while cultivating robust customer relationships that fuel international sales and strategic partnerships.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Head of Product
Workativ Software Solutions Pvt Ltd
Chennai
06.2018 - Current
- Led the global Customer Success team, elevating customer satisfaction and retention rates
- Successfully delivered 2 high-quality SaaS software solutions, exceeding global performance expectations
- Conducted international market research and competitor analysis to identify and validate business and product opportunities
- Formulated and analyzed innovative product ideas, rigorously testing concepts, and translating them into a comprehensive international product roadmap
- Orchestrated the execution of the global product roadmap, collaborating seamlessly with diverse engineering and UX teams
- Evangelized solutions to internal and external audiences, ensuring alignment with company goals and international market dynamics
- Managed the international product lifecycle, from strategic planning to tactical product management activities, optimizing product performance and global market positioning
- Collaborated closely with international product marketing to accurately package and position products, enhancing global market visibility
- Served as the subject matter expert on the product, providing guidance and knowledge to international teams and external stakeholders
- Worked collaboratively with the global sales team, strategically driving international sales and partner opportunities, achieving revenue targets
- Liaised with engineering and UX teams globally to provide input for product development efforts, ensuring alignment with global customer needs and market trends
- Developed business cases for major new international product initiatives, presenting proposals to executive leadership for global consideration
- Conducted regular interface with global customers and prospects to understand international user needs and gather insights into customer use cases.
Software Test Engineer
RELIANCE JIO INFOCOMM LTD
Mumbai
12.2016 - 01.2018
- Conducted in-depth analysis of system requirements, meticulously designing functional test cases to ensure the software met specified criteria.
- Orchestrated thorough regression testing across three environments, identifying and rectifying potential inconsistencies before software release into production.
- Utilized JIRA to systematically document, communicate, and resolve identified issues, ensuring accurate defect logging and timely resolution.
- Leveraged Charles proxy tool for advanced API level testing, scrutinizing software component communication to ensure seamless integration and optimal functionality.
- Used X-Code to recover and analyze crash logs, providing valuable insights into system vulnerabilities and proactively enhancing software stability.
- Ensured extensive coverage by conducting testing on diverse devices with various operating system versions, guaranteeing compatibility across a broad user spectrum.
- Executed Failover testing to validate product resilience under adverse conditions, ensuring seamless transitions and maintained functionality in the event of system failures. Contributed to overall product readiness.
Quality Analyst
INDUS OS PVT LIMITED
Mumbai
05.2014 - 12.2016
- Led a high-performing team of 10, ensuring the on-time delivery of products with unwavering quality standards.
- Communicated consistent updates on quality metrics to leadership, identifying and addressing production deficiencies.
- Collaborated with management to design and deliver training programs, enhancing team proficiency and adherence to quality standards.
- Developed and maintained comprehensive quality assurance procedure documentation for standardized processes.
- Spearheaded process improvement projects, surpassing quality standards and driving cost reduction initiatives.
Operations Director
Golden Spoon Restaurant
Rajahmundry
02.2012 - 02.2013
- Managed a full-fledged multi-cuisine restaurant, overseeing a team of 40 staff members, including supervisors, chefs, and caterers.
Education
Bachelor of Engineering - Electronics And Communications Engineering
RajaRajeswari Engineering College
Chennai 06.2007 - 07.2011
Skills
Research and trend analysis
Product positioning
Product Roadmaps
Strategic communications
Training and mentoring
Team Building
Customer Relations
Team mentoring & leadership
Agile frameworks
Market Positioning
Scrum methodology
Problem identification
SaaS
Accomplishments
- Team Building and Leadership:Successfully established and led a diverse team of 25 professionals encompassing Development, Testing, Marketing, Sales, and Customer Success, building a cohesive and high-performing unit from the ground up.
- ISO 27001/2013 Certification:Spearheaded the implementation of comprehensive processes across various teams, resulting in the successful attainment of the ISO 27001/2013 certification. Effectively managed the renewal process, ensuring continuous compliance with international standards.
- Information Security Implementation:Implemented robust information security controls to fortify the product against external threats, ensuring the secure handling and protection of sensitive data. Demonstrated a proactive approach to safeguarding against potential external attacks.
Timeline
Head of Product
Workativ Software Solutions Pvt Ltd
06.2018 - Current
Software Test Engineer
RELIANCE JIO INFOCOMM LTD
12.2016 - 01.2018
Quality Analyst
INDUS OS PVT LIMITED
05.2014 - 12.2016
Operations Director
Golden Spoon Restaurant
02.2012 - 02.2013
Bachelor of Engineering - Electronics And Communications Engineering
RajaRajeswari Engineering College
06.2007 - 07.2011