VINOTH KANNAN
Technical Lead
Chennai
Summary
Unix Production support with 9+ years experience in Investment banking & Telecom domains . Experienced in providing strong technical direction across multiple platforms such as Unix & databases. Certified ITIL Foundation Professional
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Technical Lead
HCL Technologies Ltd
Chennai
01.2019 - Current
- Providing L2 support for Prime Finance Stock lending application by using MS SQL,Unix
- Resolving trade booking and settlement related queries from user by investigating the trade flow
- Act as liaison between users/traders, interfacing internal technology groups& vendors
- Creating log & process monitoring alerts in ITRS Genios to identify the issues proactively
- Prioritizing, managing and resolving incidents,requests on multiple applications
- Monitoring the batch through Autosys and Investigate root cause on batch failures and coordinate with dev on permanent fixes
- Worked closely with business stakeholders and other teams to resolve production priority technical issues
- Documented knowledge base of Feed issues and day to day activities in order to fix the issue quickly and efficiently
- Performing production support tasks including performance monitoring, proactive system health checks , managing application patching, experienced in disaster recovery.
Senior Software Engineer
TechMahindra
Pune
04.2016 - 11.2018
- Supporting and maintaining Ehealth Application that runs on GNU/LINUX Servers
- Monitoring the polling of the devices and troubleshooting the issues in real time
- Running UNIX scripts on server to process the rediscovery of RAD and Redback devices and create the seed file for the customer request
- Provided an in-depth analysis to resolve production and application issues
- Finding the duplicate entries of Redback devices through SNMPwalk command and removing the same
- Performing the pre and post health check of servers during maintenance/upgrades of patch activity
- Work Closely with Line of Business and developing team to identify ongoing problems
- Network Performance Monitoring and providing support and solution using proactive and reactive monitoring.
- Review upcoming projects/deliverables with development team on regular basis
- Handled Change Requests and be able to deploy the application in Production/non-production environments.
EJ Application Executive
Mphasis
Pune
06.2015 - 03.2016
- Coordinating with Site Engineer for installation of 'EJ Agent' Software in ATM end
- Checking & Verifying connectivity from server to ATM and ATM to server to pull EJ successfully
- Pushing patch in provided path in respective ATM's & doing reboot activity on loaded patch in the event of failure during data transmission
- Coordinating with Network Team if any ATM Up but not getting EJ’s
- Preparing Tables, Stored procedures if it is required in SQL Server
- Coordinating with Bank Clients & solving queries related to ATM
- Raising incidents as per the customers and resolving the query using incident management tool.
Application Associate
ThinkPrise Software Solutions Pvt. Ltd
Chennai
01.2013 - 06.2015
- Complete software setup on terminal and connection with server
- Working on Wincor, NCR, Diebold, Lipi,Hyosung & Vortex machines
- Coordinating with Site Engineer for installation of 'EJ Agent' Software in ATM end
- Checking & Verifying connectivity from server to ATM and ATM to server to pull EJ successfully
- Coordinating with Bank Clients for any new updates regarding Camera Images & Screens distribution
- Monitor and implement EJ process of all installed ATM’s
- Retrieving data of ATM's in SQL Server to know EJ pending jobs which are in progress
- Experience in SQL Server Backup/Restore, Migration, and having knowledge in upgrading of SQL servers
- Experience in monitoring, tuning, and analyze data base performance and allocates resources to achieve optimum data base performance
- Inserting, updating & deleting records through SQL server.
Technical Support
Channellive Media Private Ltd
Chennai
12.2011 - 12.2012
- Channel Broadcasting
- Resolve any issues in broadcasting channels through internet
- Attending Calls regarding any issue in CLIVE Settop box and ROKU
- Resolving the buffering issue at customer end through restarting the server.
Education
Bachelor of Engineering - ECE
Kamaraj College of Engineering And Technology
Madurai 08.2007 - 04.2011
Skills
Unix Shell Scripting
SQL Server
Autosys
ITRS Genios
ITIL Certification
ServiceNOW
Investment banking
Certification
ITIL Foundation
Timeline
Technical Lead
HCL Technologies Ltd
01.2019 - Current
ITIL Foundation
03-2018
Senior Software Engineer
TechMahindra
04.2016 - 11.2018
EJ Application Executive
Mphasis
06.2015 - 03.2016
Application Associate
ThinkPrise Software Solutions Pvt. Ltd
01.2013 - 06.2015
Technical Support
Channellive Media Private Ltd
12.2011 - 12.2012
Bachelor of Engineering - ECE
Kamaraj College of Engineering And Technology
08.2007 - 04.2011