Vinoth Sampath
Coimbatore
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
4027
4027
years of post-secondary education
1
1
Certification
Work History
Virtual relationship manager
HDFC Bank
Coimbatore
07.2024 - Current
- Managed client relationships to ensure satisfaction and loyalty.
- Facilitated communication between clients and banking services.
- Conducted needs assessments to understand client requirements.
- Collaborated with internal teams to enhance service delivery.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
Inside Sales Associate
Think and Learn private Limited
Coimbatore
01.2021 - 11.2023
- Engaged customers through effective communication and product knowledge.
- Managed customer inquiries and provided timely support via phone and email.
- Collaborated with team members to enhance client satisfaction and service quality.
- Processed orders accurately using internal systems for seamless transactions.
- Attended trade shows and other events as needed for lead generation purposes.
Education
RR Higher Secondary School
Tiruchengode SPB Matric Higher Secondary School
Erode Skills
- Client relationship management
- Product knowledge
- Analytical thinking
- Effective communication
- Strategic business planning
- Problem solving and decision making
- Performance analysis
- Customer portfolio management
Languages
Tamil
First Language
English
Proficient (C2)
C2
Kannada
Beginner (A1)
A1
Certification
- Certified business relationship manager
- Certified IRDA professional
- Certified sales leadership professional
Timeline
Virtual relationship manager
HDFC Bank
07.2024 - Current
Inside Sales Associate
Think and Learn private Limited
01.2021 - 11.2023
RR Higher Secondary School
SPB Matric Higher Secondary School