VINOTHA K
Semmangudi
Summary
To pursue a carrier in a well - established challenging where my knowledge can be enriched contributing to the company's growth within the organization. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
4
4
years of professional experience
Work History
Customer Support Executive
powerica private limited
Chennai
10.2019 - 12.2020
- Generated reports to track customer satisfaction levels.
- Provided detailed information about products and services.
- Developed strategies to improve customer service experience.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Business Development Officer
Quess Corp Limited
Chennai
09.2016 - 06.2017
- Generated reports to track customer satisfaction levels.
- Resolved customer complaints professionally and efficiently.
- Contributed ideas for process improvements within the team.
- Assisted customers with product installation and setup.
- Resolved customer issues in a timely manner.
- Answered customer inquiries via phone, email, and chat.
- Developed strategies to improve customer service experience.
Education
MBA -
Anna University, Coimbatore
01.2019
B.Tech (IT) -
Anjalai Ammal Mahalingam Engineering College
01.2016
HSC -
Raj Matric Hr Sec School
01.2011
SSLC -
St Pauls Girls Hr Sec School
01.2009
Skills
- Finance
- Tally
- MS Office
- Customer Service
- Database Management
- Business Development
- Teamwork and Collaboration
Projects
A Study on the Effectiveness of Customer Relationship Management Practice in Inncon Organizational Study at Canara Bank
Accomplishments
- Completed TALLY ERP-9 Course
- Participation on national seminor on Recent trends in stock markets
- Implant Training on television broadcasting in Doordarshan Puducherry
Disclaimer
I hereby declare that the above furnished details are true to the best of my Knowledge.
Personal Information
- Father's Name: Kamaraj. T
- Date of Birth: 11/21/93
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Languages
Tamil, English
english
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Customer Support Executive
powerica private limited
10.2019 - 12.2020
Business Development Officer
Quess Corp Limited
09.2016 - 06.2017
MBA -
Anna University, Coimbatore
B.Tech (IT) -
Anjalai Ammal Mahalingam Engineering College
HSC -
Raj Matric Hr Sec School
SSLC -
St Pauls Girls Hr Sec School
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