Summary
Overview
Work History
Education
Skills
Additional Information
Software
CUMPUTER
Timeline
CustomerServiceRepresentative
Vipan Kumar

Vipan Kumar

Banker
JAITU,Punjab

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

3
3
years of post-secondary education
8
8
years of professional experience

Work History

Deputy Manager

Axis Bank Ltd
JAITU, Punjab
04.2019 - 03.2021
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Senior Officer

Yes Bank Ltd
JAITU, Punjab
11.2016 - 04.2019
  • Sorted, organized and eliminated tips on daily basis to keep open investigations moving forward.
  • Actively patrolled assigned areas to prevent and detect roadway crimes.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.

Sales Executive

HDFC Bank Ltd
Bathinda, Punjab
05.2016 - 08.2016
  • Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
  • Analyzed past sales data and team performance to develop realistic sales goals.

Sales Executive

HDFC BANK LTD ( HBL )
GONIANA, Punjab
02.2015 - 03.2016
  • Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
  • Analyzed past sales data and team performance to develop realistic sales goals.

Supervisor

Agros Impex Pvt Ltd.
FARIDKOT , FEROZEPUR, Punjab
04.2012 - 01.2015
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created efficient work schedules for each team member to maintain deadlines and fully staff shifts.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Tracked and prepared quarterly reports of sales goals to management.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

Bachelor of Arts - Political Science

Govt. Rajindra Collage Bathinda
Bathinda
11.2009 - 06.2011

PGDCA - Computer And Information Systems Security

Mahatma Gandhi University
Meghalaya
06.2012 - 09.2013

Skills

    Performance improvements

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Additional Information

I am a very good player of cricket and have played up to the state level.

I love learning something new everyday.

I get mixed up very quickly.

Software

GOOD KNOWLEDGE

CUMPUTER

I do internet and MS office very well.

I have good computer knowledge.

Timeline

Deputy Manager

Axis Bank Ltd
04.2019 - 03.2021

Senior Officer

Yes Bank Ltd
11.2016 - 04.2019

Sales Executive

HDFC Bank Ltd
05.2016 - 08.2016

Sales Executive

HDFC BANK LTD ( HBL )
02.2015 - 03.2016

PGDCA - Computer And Information Systems Security

Mahatma Gandhi University
06.2012 - 09.2013

Supervisor

Agros Impex Pvt Ltd.
04.2012 - 01.2015

Bachelor of Arts - Political Science

Govt. Rajindra Collage Bathinda
11.2009 - 06.2011
Vipan KumarBanker