Vipin Dixit
Delhi
Summary
Retail Manager with 15+ years’ experience driving sales growth, P&L ownership, and retail expansion for leading fashion and lifestyle brands (Raymond, Westside, Under Armour, Mustard, Vanity Wagon). Proven expertise in multi-store operations, business development, and retail strategy. Skilled in scaling business across 65+ stores, achieving double-digit LFL growth, improving operational efficiency, and leading high-performing teams.
Overview
18
18
years of professional experience
Work History
Retail Head - Sales & Operations
Vanity Wagon
Delhi
01.2024 - Current
- Headed offline growth and business development, scaling clean beauty brands across 65+ Shoppers Stop, Lulu, and Lifestyle stores.
- Led expansion into Lulu UAE with BLSH, strengthening international footprint.
- Expanded offline presence contributing to 35% increase in visibility and revenue within the first year.
Cluster Manager
Under Armour
Delhi
05.2021 - 12.2023
- Managed multiple stores, ensuring adherence to operational excellence and brand standards.
- Improved Like-for-Like growth by 12% through sales initiatives and customer engagement strategies.
- Optimized staffing and training, resulting in improved employee productivity and retention.
Cluster Manager
Mustard Fashion Pvt Ltd
04.2020 - 04.2021
- Directed sales operations for women’s ready-to-wear retail stores.
- Enhanced customer satisfaction scores by introducing service quality improvements.
- Implemented promotional campaigns, boosting store traffic and sales revenue.
Area Manager
Zardozi
New Delhi
03.2018 - 03.2019
- Managed daily operations across multiple locations to ensure efficiency and quality.
- Coordinated staff schedules to optimize resource allocation and coverage needs.
- Implemented training programs for new employees on operational procedures and standards.
- Assisted in inventory management to maintain stock levels and minimize shortages.
- Conducted regular site visits to monitor compliance with safety protocols and policies.
Cluster Manager
Raymond Ltd.
Mumbai
07.2016 - 02.2018
- Company Overview: (MTM & Parx)
- Headed exclusive Raymond EBO & SIS stores, ensuring smooth business operations.
- Achieved 10% Like-for-Like growth (FY 19–20) and conserved 14% operational cost by improving financial processes.
- Enhanced CSAT score by 12% through effective complaint handling and customer-centric approach.
- (MTM & Parx)
Store Manager
Raymond Ltd.
04.2012 - 06.2016
- Full ownership of store operations and commercial success.
- Trained and motivated sales team, achieving 120% of sales targets consistently.
- Established corporate tie-ups with Wapcos India, AAA, and NDA for bulk orders.
- Promoted 4 times within 5 years from FC to Store Manager.
- Selected for ‘Accelerate Program’ and awarded by Retail Association of India.
Team Leader
Trent Ltd.
03.2007 - 03.2012
- Company Overview: (Westside)
- Led sales and customer service operations for high-volume fashion retail stores.
- Developing store strategies to raise customer pool, expand store traffic and optimize profitability.
- Meeting sales goals by training, motivating, mentoring and providing feedback to store staff.
- Ensuring high levels of customer satisfaction through excellent service.
- (Westside)
Education
B-Com -
Diploma in Mechanical Draughtsman -
Skills
- Retail Sales & Operations
- P&L & Budget Management
- Multi-Store & Cluster Management
- Business Development & Expansion
- Customer Experience & Satisfaction
- Sales Forecasting & Revenue Growth
- KPI Management & Reporting
- Vendor & Stakeholder Negotiation
- Team Leadership & Training
- Strategic Partnerships & Alliances
Accomplishments
- Successfully launched a startup café chain ‘RAABTA’.
- Achieved consistent sales growth across multi-store operations.
- Recognized for retail management excellence under Raymond’s Accelerate Program.
Timeline
Retail Head - Sales & Operations - Vanity Wagon
01.2024 - Current
Cluster Manager - Under Armour
05.2021 - 12.2023
Cluster Manager - Mustard Fashion Pvt Ltd
04.2020 - 04.2021
Area Manager - Zardozi
03.2018 - 03.2019
Cluster Manager - Raymond Ltd.
07.2016 - 02.2018
Store Manager - Raymond Ltd.
04.2012 - 06.2016
Team Leader - Trent Ltd.
03.2007 - 03.2012
EIILM University - B-Com,
ITI Haryana Govt. - Diploma in Mechanical Draughtsman,
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