SQL
Experienced transformation manager with 15 years in financial services, specializing in digital strategy, product management, and knowledge management. Led high-impact initiatives with global financial institutions, driving digital transformation and product lifecycle management. Skilled in solution design, procurement strategy, and implementation, with a strong track record of aligning business strategy with customer needs. Adept at leveraging emerging technologies to enhance operational efficiency and customer experience.
● Leadership role across a key Accenture business area (industry, function, practice or service) and work closely with the Asset & Solution Champion and Global Solution Leads to develop the future vision & strategy
● Identify the business portfolio’s gaps and new opportunities and establish their relative priority
● Lead design-build-test solution lifecycle – Provide strategic direction and oversight to develop and deploy transformation offering for strategy and consulting team
● Alignment between business strategy and customer needs. Identify opportunities to improve digital products, capabilities, and client experience.
● Partner with clients to develop and evolve the digital strategy that encompass the vision, and roadmaps.
● Develop point of views, thought papers and accelerators
● As part of Digital Advisory services, working with clients to define their digital journeys across channels.
● Review of existing vision and strategy, including performance of various digital assets and products, competitive and market assessment, pain point / aspiration identification and mapping. Co-create customer centric digital journeys.
Set up a product consulting practice centered around Finacle, a core banking product, serving 1Bn+ customers in 100 countries
● Product anchor for a digital bank in Caribbean. Created business architecture from product point of view, product road map, product backlog and product release plan for neo banking app to be released in multiple phases
● Leading a team of 16 consultants for retail banking center of practice
● Develop product plan and roadmap, quick win and MVP as per business vision
● Content creator for product backlog and provide feature benefit hypothesis
● Generate product requirement, user stories, determining specifications and time integrating plan for feature introduction
● Project manager for mobile banking project, effective communication with bank’s product team, legal team, AML team, marketing team and third-party team to ensure planning, implementation and release strategy
● As part of group operation team, in charge of the banking operation and policies adherences during requirement gathering and implementation
● Gap Analysis workshops to review and rationalize 4000+ customizations done across 10 years and achieve 90% drop in customizations
● Helped standardized over 20000 business parameters across 7 entities. Identified and standardized over 2000 reports across all entities and move them out from core banking solution to data warehouse platform
● Provide consulting to banking and financial institutions for large business and IT transformation and process improvement projects.
• Digital Strategy and roadmap formulation
• Product SME in Outsourcing strategy for large IT Transformation including IT transactional and strategic outsourcing
• Program management of large business and IT transformation projects
Business Development Activities
• Handling bids management for various RFPs
● Provide consulting to institutions for large business and IT transformation projects.
• Digital Strategy and roadmap formulation: IT as a paid service and Cloud Strategy for Clients
● Provide consulting to banking and financial institutions for large business and IT transformation and process improvement projects.
• Digital Strategy and roadmap formulation
• Product SME Outsourcing strategy for large IT Transformation including IT transactional and strategic outsourcing
• Program management of large business and IT transformation projects
Project: Multi-country Implementation for Standard Bank Africa.
● Done detailed requirement gathering (DRG), done product configuration fit gap analysis between existing product and client requirements and prepared SRS and functional solution documents for Retail, GL and pricing module.
● Was leading the product owner team at Kampala, Uganda for SIT, UAT and GO-Livephase for GL and Pricing module of the core-banking solution and delivered successful Go Live of both the modules
● Gained Banking Expertisewhile working for Core Competency Centre team in Banking Division.
● Acquired domain expertise working as Business Analyst in Customer Information System (CIS) and Relationship and Profitability Management (RPM)while working for M&T Bank team in Banking Division
Strategic leadership
SQL
Python