Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Accomplishments
Timeline
Generic

Vipin Singh

Shamli

Summary

Results-driven professional with extensive experience in leading cross-functional technical teams to successfully implement major technology initiatives. Expertise includes VDI, desktop solutions, remote access, thin clients, and video conferencing. Proven ability to foster effective communication and collaboration across telecom, network, hosting, security, governance, and vendor management, driving positive business outcomes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

IT Manager

Carrier Wheels Pvt. Ltd.
Shamli
04.2013 - Current
  • Managed IT support tickets to ensure timely resolution of user issues.
  • Assisted in maintaining network infrastructure for optimal performance and reliability.
  • Provided technical assistance to staff on various software applications and tools.
  • Collaborated with team members to troubleshoot hardware and software problems.
  • Documented IT procedures and best practices for future reference and training.
  • Participated in routine system updates to enhance security and functionality.
  • Supported project teams by coordinating technology resources and requirements.
  • Conducted user training sessions on new systems and applications for staff efficiency.
  • Managed the installation, configuration, maintenance, and troubleshooting of network systems.
  • Developed and implemented IT policies and procedures to ensure compliance with industry standards.
  • Performed regular system audits to identify potential risks or vulnerabilities.
  • Maintained strong knowledge of applicable regulations to guarantee that designs, operations and IT systems met those requirements.
  • Maintained up-to-date knowledge of relevant technologies and equipment used in the organization.
  • Worked closely with vendors to negotiate contracts and select appropriate products or services.
  • Monitored system performance and identified areas for improvement.
  • Trained staff members on various aspects of computer usage and software applications.
  • Coordinated disaster recovery plans to minimize downtime during system outages or malfunctions.
  • Created detailed documentation for software, hardware, and network configurations.
  • Established security protocols to protect data from unauthorized access or modification.
  • Evaluated emerging trends in information technology to recommend upgrades or improvements.
  • Conducted research to identify new technologies that could improve operations.
  • Recommended hardware and software acquisitions to help users assess needs and justify equipment and services.
  • Supervised lifecycle processes pertaining to IT framework.
  • Developed and implemented system lifecycle methodologies to produce systems of high quality.
  • Controlled operational IT budget and expenditures within department parameters.
  • Maintained knowledge of advances in information technology systems and applications.
  • Provided technical support to end-users on a variety of issues.
  • Oversaw the development of databases, websites, intranets, extranets, and mobile applications.
  • Managed backup, user account and helpdesk systems.
  • Evaluated organization's technology to recommend upgrades for hardware and software.
  • Analyzed workflows and established priorities for daily operations.
  • Globally managed several satellite IT locations, maintaining secure and operational corporate infrastructure.

IT Administrator

Wipro Technologies
Gurugram
01.2011 - 03.2013
  • Provided technical support for hardware and software issues across departments.
  • Managed IT infrastructure to ensure system reliability and performance.
  • Configured and maintained network security protocols and firewalls.
  • Collaborated with teams to implement software upgrades and patches.
  • Coordinated the installation and configuration of hardware and software, enhancing system performance.
  • Implemented and managed cloud services and solutions, facilitating remote access and collaboration.
  • Monitored network performance to determine adjustments needed.
  • Provided technical support and guidance to users, resolving tickets monthly.
  • Implemented and monitored network security protocols to prevent unauthorized access.
  • Coordinated with vendors for installation of new hardware and software components.
  • Developed and enforced IT policies and procedures, aligning with industry best practices.
  • Trained staff on new technologies and systems, enhancing team skills and productivity.
  • Promoted continuous improvement for IT governance processes.
  • Planned, tested and supported high-availability infrastructures.
  • Configured, monitored and maintained email applications or virus protection software.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Increased system security and performance with proactive changes.

Education

Bachelor of Engineering - Information Technology

Uttar Pradesh Technical University
Ghaziabad
07-2010

12th - Science Education

Kendriya Vidhyala
Muzzafernagar
03-2006

High School Diploma -

Kendriya Vidhayala
Muzzafernagar

Skills

  • Network troubleshooting
  • System administration
  • IT policy development
  • Cloud services management
  • Disaster recovery planning
  • Project coordination
  • Vendor management
  • Risk assessment
  • Problem solving
  • Performance monitoring
  • Technical support
  • Documentation management
  • User training
  • Team collaboration
  • IT infrastructure
  • Attention to detail
  • IT service management
  • IT procurement
  • Local access network planning
  • Risk mitigation planning
  • Technical support oversight
  • Information security
  • Technical leadership
  • Technical troubleshooting
  • Network administration
  • Cybersecurity management
  • Disaster recovery
  • Operating system management
  • IT budgeting
  • Mobile technologies
  • IT risk management
  • Software development
  • Firewall configuration
  • Technical documentation
  • Vendor negotiation
  • System auditing
  • Camera calibration
  • Equipment maintenance
  • Teamcenter Server Management
  • Video production
  • Robotics programming
  • Automation systems
  • Systems integration
  • CAD software
  • Industrial automation
  • SCADA systems
  • IT governance
  • IT policy writing

Languages

English,Hindi
First Language
English
Advanced (C1)
C1

Certification

  • Best Yearly Kaizen Award on robotics Working
  • Best Technology Award on thin client Mangement

Affiliations

  • I program robotics, present, and run all models into the robot
  • I have made all n-computing servers with 100 devices
  • I have used a single license of Office for multiple users
  • I have used a single license of Windows for multiple users

Accomplishments

  • First yearly Kaizen Award for robotics
  • First yearly Kaizen Award for machine software
  • First Yearly Kaizen Award For Scada system

Timeline

IT Manager

Carrier Wheels Pvt. Ltd.
04.2013 - Current

IT Administrator

Wipro Technologies
01.2011 - 03.2013

Bachelor of Engineering - Information Technology

Uttar Pradesh Technical University

12th - Science Education

Kendriya Vidhyala

High School Diploma -

Kendriya Vidhayala

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Vipin Singh