VIPUL RAJPUT
DELHI
Summary
Dynamic and adaptable professional with a background in customer service at CONCENTRIX GURUGRAM and financial record accuracy from an internship at NITIN RAJPUT & CO(CA). Excelled in maintaining customer satisfaction and mastering various tax regulations. Skilled in communication and quick learning, I bring a proven track record of innovative problem-solving and effective time management. I am eager to contribute to the development of your organization and make a significant difference.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Representative Operations Chat Advisor-I
CONCENTRIX GURUGRAM
Gurugram
09.2024 - 11.2024
- Delivered innovative solutions to customer complaints and issues.
- Maintained customer satisfaction to uphold company reputation.
- Answered customer inquiries via email, and chat.
Intern
NITIN RAJPUT & CO(CA)
08.2023 - 09.2023
- Ensured financial records were maintained accurately.
- Gained knowledge about multiple types of taxes, including GST.
- Maintained positive working relationships with fellow staff and management.
Education
Bachelor's - Business Administration
Management Education Research And Institute (GGSIPU)
07.2024
Higher Secondary Certificate -
Kamal Model Sr. Sec. School
03.2021
Secondary Certificate -
Kamal Model Sr. Sec. School
03.2019
Skills
- Communication skills
- Loyal
- Quick Learner
- Experienced in Team Environments
- Effective Time Management
- ADAPTABILITY
Hobbies and Interests
- Gym
- Hiking / Trekking
Languages
Hindi
First Language
English
Proficient (C2)
C2
Certification
- Business Environment By IIS
- Society and Media By CEC
Extracurricular Activities
Gathering information about current IT trends, Microsoft Word, PowerPoint, and Excel.
Personal Information
- Date of Birth: 11/11/03
- Nationality: Indian
Timeline
Representative Operations Chat Advisor-I
CONCENTRIX GURUGRAM
09.2024 - 11.2024
Intern
NITIN RAJPUT & CO(CA)
08.2023 - 09.2023
Bachelor's - Business Administration
Management Education Research And Institute (GGSIPU)
Higher Secondary Certificate -
Kamal Model Sr. Sec. School
Secondary Certificate -
Kamal Model Sr. Sec. School
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