VIQUAF DAWRE
Information Security Manager
Thane,MH
Summary
Seeking a position to utilize my skills and abilities in the information technology industry that offers professional growth while being resourceful, innovative, and flexible
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
9
9
Certifications
3
3
Languages
Work History
Senior System Analyst (Information Security)
Atos India Pvt Ltd
12.2017 - Current
- Implemented and managed Microsoft Defender for Endpoint (EDR) to enhance threat detection, investigation, and response capabilities, reducing security incidents by X%
- Managed and maintained EDR policies, exclusions, and response actions, ensuring minimal disruption to business operations
- Monitored and analysed security alerts in Defender EDR, proactively identifying and mitigating potential threats to protect endpoints across the organization
- Configured and optimized Defender for Endpoint policies, ensuring compliance with industry best practices and minimizing attack surface exposure
- Conducted in-depth threat hunting and forensic analysis using Defender EDR, improving incident response time and security posture
- Collaborated with security teams to fine-tune automated remediation actions, reducing manual intervention and improving efficiency
- Integrated Microsoft Defender for Endpoint with SIEM/SOAR solutions to streamline threat intelligence and incident management workflows
- Optimized attack surface reduction (ASR) rules and endpoint detection policies to minimize the risk of malware and ransomware attacks
- Configured security baselines, attack surface reduction (ASR) rules, and endpoint protection policies to enhance organizational security
- Enhanced endpoint protection by integrating Defender EDR with Microsoft Intune for compliance-driven policy enforcement
- Generated detailed reports on threat trends, security incidents, and EDR performance for executive and compliance teams
- Since 2019, I was working for Bayer on a US-based client for SSL, MDAM & PKI certificates
- On request create a new node name on MDAM according to devices and then generate/renew the certificate on the portal
- On request create certificates on the portal Thawte & CSC and provide them to the customer
- Doing operational work for the client
- Experience in handling McAfee products
- Responsible for managing antivirus compliance including client coverage and definition distribution across all locations
- Responsible for product upgrades and infrastructure enhancements
- Troubleshooting of installed McAfee components and providing solutions, also co-ordinate with McAfee support if required
- Worked in an enterprise environment in managing and monitoring virus-related events
- Experience in handling personal firewall and host-based Intrusion Prevention products
- Experience in troubleshooting & resolving issues with McAfee ePO environment
- Daily and Weekly dashboards report as per customer needs
Consultant (Information Security)
Capgemini India Private Limited
07.2012 - 11.2017
- Responsible for the delivery of assigned tasks within a project’s delivery cycle
- Understanding Network and Security technologies to deliver technical support to meet client requirements
- Examine current team processes and procedures and makes suggestions for improvement
- Responsible for maintaining Client infrastructure security
- Planning of Installation and maintenance for the Sophos set up keeping the Network, time zone, manpower, and computer resources in consideration
- Proactive reporting of unnoticed vulnerabilities to the Client
- Configuring, managing, and monitoring the setup of more than 10000 endpoints (Sophos Endpoint Protection Manager, exception handling, auto alerts, and reports, AD synchronization)
- Responsible for ensuring 100% compliance, DB backup, performing daily activities, creating documents for technical reference, and creating daily, weekly and monthly reports
- Meeting the SLA and timeframe
- Suggestions and recommendations to the client for up gradation of Sophos Console and fine-tuning
- Providing L3 support for Server related issues
- Coordinating with Sophos Support for customized solutions
- Planning, implementing, and fine-tuning Sophos AV and HIPs by keeping Network and computer resources in consideration
- Suggest and Install antivirus exclusions to enhance application performance
- Not a single complaint or escalation regarding service and support deliveries from a very demanding client and internal team
- Successfully handled Sophos 'False Positive' outbreak which is generally known as 'shh/updater-b'
- Successfully managed setup of more than 10000 endpoints and servers single-handedly in a very challenging and demanding work environment
- Successfully upgraded Sophos Enterprise Console from 4.5 to 4.7 to 5.1 to 5.2.1R2 (there were compatibility issues that we cannot go directly from 4.5 to 5.2) along with 2 other non-production domains
Technical Support Executive (Security Department)
Softcell Technologies
05.2008 - 07.2012
- Successfully handled major clients like Larsen & Toubro Group of Companies, L&T InfoTech, HDFC Ltd, HDFC Life, Saraswat Bank, Goa Shipyard, Kalpataru, etc
- Antivirus (Symantec, McAfee, Trend & Kaspersky Antivirus)
- Implementation of security products like Symantec AntiVirus Enterprise Edition, Symantec Endpoint Protection, and antispam (Symantec Brightmail, Mail Security for Exchange/Domino)
- Installation, Configuration, upgradation, troubleshooting & maintaining Antivirus Products from Symantec, McAfee (EPO Antivirus) Trend micro & Kaspersky
- Providing Symantec ongoing technical support to customers all over India
- Installation & troubleshooting of Security products for Mail & Messaging systems like MS Exchange and Lotus Domino
- Designing of Symantec Endpoint Protection Policies according to client's Security requirements
Technical Support Executive (Security Department)
IT Secure Software Pvt. Ltd.
02.2006 - 04.2008
- Implementation and Installation of Symantec Antivirus Server and Clients
- Implementation and Installation of McAfee Tops Server and Client
- Implementation and Installation of Trend Micro Server and Client
- Troubleshooting problems related to Symantec Antivirus server/client, Hands-on practice on installing, configuring Symantec server & managing clients
- Handling corporate customers without escalating the complaints to the higher authority
- Deployed Symantec Endpoint Protection 11.x at Larsen & Toubro Group of Companies in 30000 systems and deployed 2500 clients at 3i InfoTech Ltd and 3500 clients in CRISIL Limited, A Standard & Poor's Company
- Upgraded the newer version of Symantec 12.1 to 11 in Seadrill limited on around 5000 systems successfully
Education
Diploma - computer hardware and networking
E-Solutions
SSC - undefined
Maharashtra Board
HSC - undefined
National Indian Open University
B. Com - undefined
Bhartiya Shiksha Parishad
Skills
Comprehensive problem-solving abilities
Certification
Microsoft 365 Certified: Security Administrator Associate
Personal Information
- Date of Birth: 05/25/86
- Nationality: Indian
- Marital Status: Married
- Religion: Islam
Awards
- Appreciate letter for handling two big customers from Softcell Technologies.
- Appreciation letter from CRISIL Limited, A Standard & Poor's Company on successfully implementing Symantec Endpoint Protection.
Mobile Numbers
- +919867993336
- +919930993336
Timeline
Senior System Analyst (Information Security)
Atos India Pvt Ltd
12.2017 - Current
Consultant (Information Security)
Capgemini India Private Limited
07.2012 - 11.2017
Technical Support Executive (Security Department)
Softcell Technologies
05.2008 - 07.2012
Technical Support Executive (Security Department)
IT Secure Software Pvt. Ltd.
02.2006 - 04.2008
SSC - undefined
Maharashtra Board
HSC - undefined
National Indian Open University
B. Com - undefined
Bhartiya Shiksha Parishad
Diploma - computer hardware and networking
E-Solutions
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