Manages customer relationships, sales operations, and order fulfilment to support reliable service delivery. Builds new business opportunities, resolves client issues, and maintains clear reporting to guide decision-making and target achievement.
Overview
3
3
Languages
1
1
Certification
2027
2027
years of professional experience
Work History
Marketing Manager
Best Paper Mill
08.2025 - 11.2026
Handled in-house sales and managed daily sales operations to optimise revenue generation.
Generating business enquiries and converting them into confirmed orders.
Identifying, approaching and onboarding new parties/customers.
Managed existing customers and developed new business relationships to enhance client portfolio.
Maintained strong relationships with existing parties, ensuring high levels of customer satisfaction and retention.
Managing customer queries, complaints, and resolving business-related issues.
Monitoring sales performance, order status, and payment outstanding reports.
Directly reporting to the Director regarding sales performance, new business opportunities, orders, and payment status.
Working toward achieving sales targets and increasing overall business growth.
Receiving customer orders and coordinating with internal departments for timely execution.
Managing complete order processing and follow-up until final dispatch.
Coordinating with production, logistics and dispatch teams to ensure timely delivery.
Handling payment follow-ups and coordinating with the accounts department for outstanding payments.
Marketing Manager
Mansi papers Pvt.Ltd
Deploy successful marketing campaigns and own their implementation from ideation to execution
Developed strategies and tactics to increase brand visibility and attract qualified traffic
Measured and reported on marketing campaign performance, providing insights and assessing progress towards goals
Analyze consumer behavior and adjust email and advertising campaigns accordingly
Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
Produce valuable and engaging content for our website and blog that attracts and converts our target groups
Build strategic relationships and partner with key industry players, agencies and vendors
Prepared and monitored quarterly and annual marketing budget, ensuring effective allocation of funds
Oversee and approve marketing material, from website banners to hard copy brochures and case studies
Marketing Executive And then Manager
Anchor Tradelink
Developed and enhanced marketing strategies to align with product-specific goals
Developing and improving marketing plans unique to different products and services
Monitoring ongoing marketing campaigns and spending based on the budget allocated
Conducting marketing research and analysis to produce relevant marketing information and evaluate trends
Monitoring market trends and analyzing customer activities to identify business opportunities
Compiled and designed comprehensive reports on marketing performance and trends to inform strategic decisions
Established and nurtured relationships with suppliers, large contractors, and partner organisations to foster collaboration