Vishakh S

Process & Workflow Management

• Designed and implemented streamlined operational workflows, reducing process inefficiencies
• Deployed Project Management Tool, improving task tracking and team collaboration
• Established SOPs (Standard Operating Procedures), ensuring consistent execution of tasks and reducing errors
• Developed and implemented performance monitoring strategies, increasing team productivity

Financial & Budget Management

• Managed operational budgets, reducing overhead costs
• Assisted in financial forecasting, leading to more accurate budgeting and improved cost control.
• Ensured 100% compliance in invoicing and payment processing, maintaining smooth cash flow and vendor relations.

Client & Vendor Management

• Managed key client relationships, increasing customer satisfaction scores and securing repeat business.
• Negotiated and optimized vendor agreements, leading to better service quality and savings in operational costs.

Project Planning & Monitoring

• Maintained and monitored sprint schedules, budgets, and work hours, ensuring on-time delivery and optimal resource allocation.
• Worked on Agile methodologies (Scrum/Kanban) to streamline project execution
• Used project management tools (Trello/Asana/ClickUp) to track milestones, resolve bottlenecks, and enhance cross-team collaboration.

Meeting Coordination & Documentation

• Facilitated daily stand-ups, sprint planning, and retrospective meetings,
• Effectively communicated project updates to internal teams, stakeholders, and clients, improving transparency and alignment.

Administrative Risk & Issue Management

• Identified and mitigated project risks such as scope creep, resource constraints, and timeline deviations, preventing escalations.
• Coordinated with developers, designers, and QA teams to resolve critical blockers and ensure smooth deployment.
• Assisted in drafting project proposals, requirement documents, and test case documentation, improving process efficiency.
• Worked closely with CEOs, developers, and QA engineers to facilitate smooth software releases and deployments.

Client Acquisition & Relationship Management

• Proactively identified and reached out to potential clients, establishing rapport and scheduling meetings to pitch IT solutions.
• Engaged in email outreach, and LinkedIn networking, expanding the company’s client base

Market Research & Opportunity Identification

• Conducted in-depth market research on industry trends, competitors, and emerging technologies to uncover new business opportunities.
• Analyzed client needs and developed customized IT solutions.
• Explored new partnerships and collaborations, helping expand the company’s reach into new industries or regions.

Sales & Proposal Development

• Created tailored proposals, quotes, effectively closing high-value deals.
• Developed pricing strategies and negotiated contracts, while maintaining competitive offerings.
• Collaborated with technical teams to align product offerings with client needs, ensuring seamless project execution.

Market Research & Strategic Partnerships

• Conducted in-depth market research to identify trends in mindfulness, self-improvement, aligning offerings with audience needs.
• Established partnerships with authors, trainers, influencers, and media outlets, expanding brand reach and credibility.
• Attended seminars, and industry events, networking with professionals to drive business growth.

Social Media Strategy & Audience Engagement

• Managed and grew the company’s social media presence (Facebook, Instagram, LinkedIn, Twitter, YouTube, etc.), increasing community engagement
• Developed and executed content marketing campaigns, and video snippets to promote training and publications.
• Designed and scheduled social media posts, reels, and live sessions, enhancing audience interaction and boosting course enrollments.

Digital Marketing & Lead Generation

• Launched targeted ad campaigns and email marketing sequences, leading to a significant increase in book sales, course registrations.
• Implemented SEO strategies to improve the visibility of digital publications and video content across search engines.

Lead Generation & Prospecting

• Used LinkedIn Sales Navigator to identify and connect with high-potential leads, expanding the client’s business pipeline.
• Conducted initial outreach to international prospects, introducing company services and assessing potential project requirements.
• Engaged in direct messaging, email outreach, and virtual meetings to generate interest in IT solutions.

Client Communication & Coordination

• Acted as a virtual assistant for international clients, managing prospecting, initial discussions, and follow-ups.
• Served as a liaison between clients and prospects, ensuring smooth communication and timely responses.
• Collected and documented preliminary project details, budget expectations, and technical requirements, summarizing key insights for the client.

Relationship Management & Follow-ups

• Maintained regular follow-ups with potential leads,
• Provided structured weekly updates on lead status, ensuring clients were informed about engagement progress and prospect feedback.

Reporting & Documentation

• Documented key insights from prospect conversations, creating detailed reports to support client decision-making.
• Maintained an organized lead tracking system, ensuring efficient follow-ups and engagement strategies.