Summary
Overview
Work History
Education
Skills
Timeline
Generic

VISHAL

Summary

Customer Support Associate with 1 year of experience at Concentrix, handling Uber Eats customers from the US and Canada. Skilled in resolving queries related to orders, payments, and refunds while maintaining high customer satisfaction. Looking for better growth opportunities.

Overview

1
1
year of professional experience
4040
4040
years of post-secondary education

Work History

Customer Support Associate

Concentrix
Gurugram
04.2025 - Current
  • Handled Uber Eats (US & Canada) customers via chat and email support
  • Resolved issues related to orders, payments & refunds
  • Managed multiple chats and emails simultaneously while maintaining good response time and quality
  • Maintained high customer satisfaction (CSAT) and met performance targets

Education

Bachelor of Arts - Arts And Humanities

IGNOU
07.2018 - 01.2023

Intermediate ( CBSE )

High School ( CBSE )

Skills

  • Customer Handling
  • Chat Support
  • Email Support
  • Problem Solving
  • Multitasking
  • Communication Skills

Timeline

Customer Support Associate

Concentrix
04.2025 - Current

Bachelor of Arts - Arts And Humanities

IGNOU
07.2018 - 01.2023

Intermediate ( CBSE )

High School ( CBSE )
VISHAL