Vishal Dorugade
Mumbai
Summary
Results-driven Process Manager with over 9 years of experience, with a team of 15. Currently, I am working as a calculation agent for structured products. Excelling in process transition, establishment, data analysis and automation, leading to significant error reduction. Proven ability to enhance client relationships and deliver impactful presentations to stakeholders, ensuring high-quality outcomes and streamlined operations.
Overview
11
11
years of professional experience
Work History
Process Manager
eClerx Services Ltd
Navi Mumbai
06.2017 - Current
- 9+ years of experience in cash, derivatives, commodities, and position reconciliation, as well as calculating agents for structured products and commission-sharing management systems.
- Working as pre-settlement confirmation support, handling client queries, liaising with brokers/clients to solve trade discrepancies, and chasing traders to solve calculation discrepancies.
- Leading process transition and process establishment.
- Identifying scope for automation, and reducing manual steps to avoid manual errors. Assisting the tech team in testing.
- Played a role in stabilizing critical processes to minimize errors and improve the quality of the deliverables.
- Preparing MBR data for the senior manager/stakeholder presentation to share the business performance.
- Preparing internal metrics for HR information.
Executive
H-Energy Pvt Ltd
Mumbai
04.2016 - 05.2017
- Managing MIS for vendor and employee vouchers.
- Booking employee vouchers in SAP.
- Treasury (payments to the vendor).
Analyst
eClerx Services Ltd
Navi Mumbai
01.2014 - 02.2016
- Equity, cash, SPV reconciliation.
- Preparing process documents to describe standard operating procedures.
- Calculating and booking of commission sharing between the client and the trader.
- Creation of a new vendor if any are received.
- Maintaining payment records and highlighting clients if there are any issues.
- Liaising with the broker for any queries.
Education
MBA - Finance
Pune University
Pune06-2013
Bachelor of Engineering - Information Technology
Shivaji University
Kolhapur06-2011
Skills
- Process Transition
- Process improvement
- Data analysis
- Reconciliation processes
- Client relationship management
- Reporting stakeholders
- MIS preparation
- Client calls
- Employee training
- Problem solving
- Team development
- Process automation
- Process mapping
Timeline
Process Manager
eClerx Services Ltd
06.2017 - Current
Executive
H-Energy Pvt Ltd
04.2016 - 05.2017
Analyst
eClerx Services Ltd
01.2014 - 02.2016
MBA - Finance
Pune University
Bachelor of Engineering - Information Technology
Shivaji University
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