Vishal Dube
Mid-Level Management IT Professional
Indore
Overview
18
18
years of professional experience
Work History
Senior Quality Manager
Worldpay From FIS, Merchant Solutions
10.2020 - 03.2022
- Accomplishment
- Leading team of 20+ professionals working in agile teams responsible of quality assurance of payment solutions product
- Successful implementation of agile testing strategy across product delivery
- Instrumental in supporting test and process automation to gain high productivity
- Implemented test cases management tool with effective tracking and reporting capability
- Played key role towards “Inspect & Adapt” outcomes and driving “Continuous Improvement” workshops
- Single point of contact for all financial and efficiency reporting for the group
- Responsibilities
- Collaboration and coordination across agile teams and release functions to ensure timely delivery
- Providing quality assurance sign off on the product delivery
- Mentoring the team in achieving complex objectives
- Performing all people management activities like performance appraisal, promotion, hiring, quarterly bonus, leaves etc
- Ensuring effective utilization of critical assets like PIN ped devices and test cards
- Procurement of hardware and services for the group to support business objectives.
Program Manager
Webgility Inc
Indore
06.2014 - 03.2015
- Implemented and managed Salesforce for effective sales and account management
- Integrated and managed Pardot & Acton with Salesforce for effective management of lead source and channels
- Instrumental in implementation Ambassador tool for partner and affiliate management
- Demonstrated use of Recurly for subscription management
- Provided support for Salesforce and other cloud application
- Integrated Zendesk with Salesforce for service support management
- Integrated RingCentral cloud communication tool with Salesforce
- Created custom recipes using workato to integrate different application with cloud apps like Salesforce, zendesk etc
- Implemented Sandbox for Salesforce development
- Implemented Apex triggers for automation of complex business rules
- Implemented wordpress and Salesforce integration for lead capturing from website
- Facilitated workshops and conducted one-on-one training to educate team members.
Portfolio Manager
Worldpay From FIS
01.2016 - 10.2020
- Enterprise Portfolio Management
- Accomplishment
- Effective management of portfolio finance for multi million projects/programs
- Successful in improving coordination between various functions
- Accomplished 100 % Lean governance coverage across all technology projects
- Implemented defined portfolio/program/project governance process and reporting
- Automated various manual task to improve team productivity using power BI and power automate
- Responsibilities
- Facilitate Delivery Approval Board (DAB) meeting for technology projects
- Ensure process compliance as per defined technology process framework (TPF)
- Conduct quality health check-ups of technology projects
- Coordinate with delivery managers for critical issues resolution and risks mitigations
- Engage multiple functions like enterprise security, Infrastructure and operations, Quality assurance etc to ensure on time and quality delivery of products and services
- Provide executive summary of in-flight projects to business stakeholders
- Provide process and governance training time to time to delivery team
Freelancer/ IT Consultant
07.2014 - 12.2016
Deputy Manager
Sears IT and Management Services (India) Pvt. Limited
03.2012 - 06.2014
- Division
- Business Strategy & Operations
- Accomplishment
- Instrumental in accreditation of “CMMI Level 3” for the organization
- Facilitate EBIDTA saving for online business unit
- Effective customization and implementation of “SalesForce” for new business
- Awarded applause award for implementation of business process at BU level
- Undergone “Lean Six Sigma” training of 36 hrs
- Responsibilities
- Responsible for “SalesForce” administration and customization for sales management
- Instrumental in project transition from onshore and vendor partners
- Managed staffing and project training of critical projects
- Facilitated process improvements for project operations and account management
- Supported requirement gathering of PPM module for in-house product
- Involved in Pre Sales process for prospective clients including pricing, scope definition, staffing, etc
- Well versed with contractual agreements and process
- Key contributor to business strategy function and CEO initiatives
- Familiar with PMI process and project life cycle (waterfall/agile)
Consultant
Capgemini India Private Ltd
10.2010 - 02.2012
- TDI – PMO
- Accomplishment
- Trained professionals on PMO consultancy and operations
- Helped the account to grow from one resource to a team of six resources
- Contributed to effective MIS reporting and data collection
- Automated various finance and MIS reports and saves substantial quality time
- Created SharePoint list for centralized critical data repository
- Linked various data sources to minimize the time required for data collection from various sources
- Responsibility
- PMO management and operations setup
- Supported the shared service implementation for the project management office
- Responsible for managing the budget and expense across all projects under a portfolio
- Guiding project managers in maintaining the project under governance
- Ensuring project compliance in terms of cost, resource and delivery
- Contributing to the initiatives towards effective management practices and tools
- Tracking and maintaining MS project plan for various project and programs.
SSME – Project Analyst
Amdocs Development Centre India
01.2010 - 10.2010
- GSSi OPS
- Accomplishment
- Rewarded for introducing monthly executive report with charts and trend analysis
- Responsibility
- Establishment of HRMS structure & support implementation
- Insure system data reliability
- Produce various HRMS reports: (RR vs
- IP, IP vs
- Allocations, Staff vs
- Allocations, etc)
- Facilitate CC/Line level status analysis and forecasts to CC Manger /Directors/PMs
- Resources management according defined GSS guidelines (Short term, Long term, cost reduction etc.)
- Provide the vision and High Level design of new versions/CRs
Application Developer (PMO analyst)
CSC India Pvt. Ltd
Indore
07.2007 - 12.2009
- Team
- Life & Annuity Project Management office
- Accomplishments
- PMO reports automation using various Office tools that includes Core component programming in VB6, Database design and development in MySQL and PMO Portal GUI in ASP.net
- Good hands on VBA(macros)
- Good programming experience of MS office tools and technologies that includes MS project
- In depth understanding of project management area using MS Project
- Responsibility
- Preparing weekly reports like Variance report, Forecast report, PROFIT report, Governance Report for US project managers
- Tracking MS project plan for the projects/ program
- Preparing month Executive reports for Senior Directors ,Directors and Program managers
- Developing and maintaining office automation tool for reporting/tracking
Software Engineer
Hexaware Technologies Ltd
Mumbai
07.2005 - 06.2007
- Team
- Getronics BizTalk Integration Development/Support
- Accomplishments
- POC development for Microsoft on BizTalk 2004 adapter development in C#
- Responsibility
- Development and Enhancement of Enterprise Application Integration (FMS hub) for Getronics business partners using BizTalk 2004
- Development/Support of Business to business Integration for Getronics with various clients which includes XML Schema development, Orchestration development, Custom pipeline component development and unit/system testing using BizTalk 2004.
Education
POP3 Adapter - undefined
Bachelor of Engineering - Information Technology
MediCaps Institute of Technology & Management, RGPV University, Rajeshwar Vidhyalaya
High School Certificate - undefined
Rajeshwar Vidhyalaya
Skills
Skills SetManagement SkillsResource management, Project Finance, Corporate finance, Lean Agile implementation, Leading SAFe, Quality management, Project/program managementToolsMS Project , MS Excel, Power BI, Power Automate, Power Flow, MS Sharepoint
Accomplishments
- 16+ Years’ Experience
- Profile Summary
- Name
- Vishal Dube
- Location
- Indore, Madhya Pradesh, India
- Highest Qualification
- B.E
- (Information Technology)
- Total Work Experience 16+ Years (BFSI, Retail, eCommerce)
- Specialized Skills
- Project/Program/Portfolio Management, IT Governance, Quality Assurance, Business process Automation, Financial Management, Business Strategy, Operations Excellence, Bagged Employee of the quarter award for implementing IT governance process for Indore delivery center
- Bagged Applause award for Process implementation for PMO operations at BU level in Sears IT and Management Services India.
Additional Information
- Bagged Giraffe award for being proactive, optimistic and collaborating in CSC India Bagged certificate of Accomplishments/Appreciation in CSC India for various undertakings Bagged certificate of Appreciation for POC development in Hexaware Technologies Extra-Curricular Activities Scored top position in the town (Mhow) in the High School Certificate Examination Secured runner-up in the district level table–tennis competition. Intra School championship in sports (badminton, table tennis) for consecutive three years.
Timeline
Senior Quality Manager
Worldpay From FIS, Merchant Solutions
10.2020 - 03.2022
Portfolio Manager
Worldpay From FIS
01.2016 - 10.2020
Freelancer/ IT Consultant
07.2014 - 12.2016
Program Manager
Webgility Inc
06.2014 - 03.2015
Deputy Manager
Sears IT and Management Services (India) Pvt. Limited
03.2012 - 06.2014
Consultant
Capgemini India Private Ltd
10.2010 - 02.2012
SSME – Project Analyst
Amdocs Development Centre India
01.2010 - 10.2010
Application Developer (PMO analyst)
CSC India Pvt. Ltd
07.2007 - 12.2009
Software Engineer
Hexaware Technologies Ltd
07.2005 - 06.2007
POP3 Adapter - undefined
Bachelor of Engineering - Information Technology
MediCaps Institute of Technology & Management, RGPV University, Rajeshwar Vidhyalaya
High School Certificate - undefined
Rajeshwar Vidhyalaya