Vishal Ghadge
Retail Banking
Nagpur,MH
Summary
Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Overview
14
14
years of professional experience
Work History
Branch Relationship Manager
Unity Small Finance Bank
Nagpur
03.2024 - Current
- Analyzed customer feedback data and developed strategies to address customer concerns.
- Supported sales team members to drive growth and development.
- Implemented CRM systems for tracking client interactions and improving service delivery.
- Conducted training sessions for branch staff on best practices for client relations management.
- Maintained up-to-date knowledge of current banking products and services.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to banking operations.
SALES MANAGER PREMIUM ACQUISITION
Yes Bank Ltd
Nagpur
08.2022 - 12.2023
- Built sales forecasts and schedules to reflect desired productivity targets.
- Managed daily operations of sales department, including supervision of staff members.
- Collaborated with marketing team to create promotional materials for target customers.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Developed and implemented sales strategies to increase market share.
- Established new accounts and serviced existing accounts maintaining professional relationships.
PREMIUM ACQUISITION MANAGER
Kotak Mahindra Bank Ltd.
Nagpur
06.2021 - 07.2022
- Analyzed customer data to determine customer needs and preferences.
- Organized and prioritized projects.
- Managed post-acquisition integration processes.
- Created models to evaluate ROI on acquisitions and investments.
- Identified systematic problems and root causes to resolve issues and improve service delivery.
- Coordinated due diligence activities, including legal reviews, financial analysis.
- Conducted market research to identify potential acquisition targets.
- Developed and implemented strategies to acquire new customers.
Business Development Manager
Indusind Bank Ltd
Nagpur
01.2019 - 06.2022
- Directed and coordinated products, services and sales activities.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Determined business development opportunities and implemented effective strategy for client acquisition.
Territory Manager
Gionee Mobiles India Pvt Ltd
Bhopal
07.2016 - 01.2019
- Negotiated contracts with new clients while maintaining existing business relationships.
- Designed impactful visual presentations to align with product promotion strategy.
- Increased territory sales by implementing strategic market penetration techniques.
- Analyzed sales data to identify trends and opportunities for growth.
- Monitored competitor activities in the region to ensure competitive advantage.
- Monitored sales performance metrics to ensure achievement of targets.
Retail Sales Manager
Apps Daily Solution Pvt Ltd
Bhopal
09.2015 - 06.2016
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Increased store sales by cross-selling complementary items.
Sales Associate
Keystone Pvt Ltd (Nokia Mobiles)
Bhopal
06.2011 - 09.2015
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Bachelor of Science - Science
Narmada Maha Vidhyalay
Hoshangabad 06-2010
High School Diploma -
Career Higher Secondary School
Hoshangabad 07-2006
Skills
- Client onboarding
- Sales management
- Banking operations
- Portfolio management
- New business generation
- Effective customer communication
- Banking
- Service assistance
- Wealth management offerings
- Business relationship cultivation
Timeline
Branch Relationship Manager
Unity Small Finance Bank
03.2024 - Current
SALES MANAGER PREMIUM ACQUISITION
Yes Bank Ltd
08.2022 - 12.2023
PREMIUM ACQUISITION MANAGER
Kotak Mahindra Bank Ltd.
06.2021 - 07.2022
Business Development Manager
Indusind Bank Ltd
01.2019 - 06.2022
Territory Manager
Gionee Mobiles India Pvt Ltd
07.2016 - 01.2019
Retail Sales Manager
Apps Daily Solution Pvt Ltd
09.2015 - 06.2016
Sales Associate
Keystone Pvt Ltd (Nokia Mobiles)
06.2011 - 09.2015
Bachelor of Science - Science
Narmada Maha Vidhyalay
High School Diploma -
Career Higher Secondary School
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