Resourceful Senior Operations Representative recognized for productivity and efficient task completion. Excel in process optimization, risk management, and workflow coordination. Skilled at leveraging communication, problem-solving, and adaptability to meet complex operational demands. Committed to enhancing team performance and achieving organizational goals through effective leadership and strategic planning.
Overview
6
6
years of professional experience
Work History
Senior Operations Personal
Novel financial Solutions
09.2021 - Current
Client Interactions feeds (CIF)
Generating Weekly/Monthly/Quarterly Activity Feeds Report per client requirements and then publishing the results to a wide variety of stakeholders via 3rd party platforms
Performing detailed sanity checks of activity feeds logged in CRM and liaise with broader team to rectify any discrepancies in order to deliver strategic reporting solutions compliant with new (MiFID II) regulatory requirements Manage the delivery of the project through the full project lifecycle, from initiation through to implementation
Ensure all 3rd party vendors are engaged appropriately and mappings are in place and managed to ensure the required outcomes for the business
Experience with working on various vendor platforms such as Bloomberg, Thomson Reuters, Factset, OneAccess, CorpAxe, Dealogic, Commcise, Markit etc
Working jointly with IT team to implement a robust portal for sales team to not only review the consumption data but also update/delete the records which will sync directly with CRM
Take ownership of new client request, and work collaboratively with the sales and corporate access team, estimate the work effort required to deliver the project scope within the agreed timescales
Manage research access across proprietary distribution channels and other vendor partners based on predefined eligibility criteria
Prepare documents related to process enhancement/ new developments including user guide for all Vendor portal for quick reference
Data Integrity Group (DIG)
Analyze, fix and highlight erroneous data to ensure high level of data quality
Ensure that Citi provides accurate and timely information on services rendered to clients as part of commission payment processes, liaise with numerous Vendors to resolve any issues
Perform UAT to ensure project related enhancements are deployed accurately and efficiently
Handle any escalations and/or queries from various teams across Citi
Used Advanced Microsoft Excel, Power-bi, Outlook
Using Excel tools to identify, analyses and interpret patters in complex data sets that could be helpful for the diagnosis
Preparing final analysis reports for the clients to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends
Associate
Atos Syntel
04.2019 - 06.2021
Clients- GAM, ECM and Barings
Process-Transaction Management (Cash and Trade Processing)
Processing client requests for transactions cash/trade/FX
Handling client queries and resolve them regarding cash and stock breaks
Reconcile client portfolios, and settle the transactions through running daily settlement jobs
Process backdated transactions as per client requests
Analyze contract notes
Preparing excel templates for process improvements
Investigate client queries and resolve them for position breaks
Maintain Daily, weekly and monthly MIS
Awards-
'Champ of The Month' for December 2019 and April 2020
'Titan Of The Month' for February 2021
'Performer Coverage for March 2021'
'SPOT awards' for September 2019 and May 2020
Education
B. Com -
Mumbai University
04.2019
HSC -
Maharashtra Board
06.2016
SSC -
Maharashtra Board
06.2014
Skills
Advance Excel
Outlook
Web research
Web scrapping
Data Management
Trade Management
Trade and cash transaction processing
Workload prioritization
Multitasking capacity
Languages
English
Hindi
Marathi
Disclaimer
I hereby declare that, whatever stated herein above is true and correct to the best of my knowledge and belief.
Mobile Numbers
8692090574
9028306319
Personal Information
Hobbies: Traveling, playing cricket, listening music, Trekking
Father's Name: Hanmanth Kadam
Date of Birth: 05/30/98
Timeline
Senior Operations Personal
Novel financial Solutions
09.2021 - Current
Associate
Atos Syntel
04.2019 - 06.2021
B. Com -
Mumbai University
HSC -
Maharashtra Board
SSC -
Maharashtra Board
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