Installing and configuring Windows 7, Windows 8 Pro, and Windows 10.
Upgrading company network software programs.
Configure Printers and their drivers.
Installation of various software applications. Bar code Printer, MS Office 2003, 2007, 2010, 2013, Acrobat writer, Adobe Acrobat Pro, Adobe Photoshop, and Symantec Antivirus.
Troubleshooting Hardware Devices and Drivers.
Manage and Installation of Sentinel Antivirus for Client Base.
Provided support via remote desktop software, diagnosing customer issues over private and public networks.
Updated software versions with patches and new installations to close security loopholes and protect users.
Prepared test systems for replication of user issues.