Summary
Overview
Work History
Education
Skills
Technical Profile
Certification
Timeline
Generic

Vishal Kumar Singh

Network Admin/ Engineer
Gurugram

Summary

Detail-oriented team player with strong organizational skills, excels at handling multiple projects simultaneously with a high degree of accuracy. Ability to prioritize tasks and effectively manage time ensures efficient and on-schedule project completion. Proven track record of delivering quality results under pressure, dedicated to contributing to team or organization success.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

ITMS Engineer

Rackspace Technology
12.2020 - 03.2025
  • Working on Cisco Routers, Switches, Palo alto firewall, SDWAN, Cisco wireless controller, Cisco Meraki wireless, SolarWinds and Service now tool etc.
  • Provided network support services for devices such as Switches, routers, and other hardware.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Monitored system performance and responded to alerts.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Developed and documented network policies, procedures and standards.
  • Identified opportunities to improve design, delivery or execution of services.
  • Participated in regular design reviews, offering constructive feedback on colleagues'' work to ensure optimal outcomes.
  • Contributed to the successful completion of high-profile projects by effectively managing resources and meeting deadlines.
  • Mentored junior engineers, fostering a positive work environment that encouraged professional development and growth.
  • Diagnosed and troubleshot hardware, software and network issues.

Data Center Engineer

Paytm
03.2018 - 09.2018
  • Company Overview: (Huxia Pvt Ltd, Telemint)
  • Maintained and monitored data center infrastructure to ensure high availability of services.
  • Installed and configured operating systems on servers and created user accounts.
  • Performed routine maintenance activities such as patching, software upgrades and system backups.
  • Troubleshot hardware issues related to networking equipment like routers, switches, firewalls.
  • Assisted with capacity planning activities by forecasting future resource requirements based on current trends.
  • Analyzed system logs to identify potential issues before they become problems.
  • (Huxia Pvt Ltd, Telemint)

Project Engineer

Nxtra Data Ltd
09.2011 - 07.2015
  • Company Overview: (Pie Networks)
  • Assigned tasks to personnel based on their skill sets and monitored progress to ensure timely completion.
  • Managed resources such as equipment, materials, personnel, and subcontractors to achieve project goals.
  • Resolved conflicts between vendors, contractors, internal staff or other stakeholders related to project objectives.
  • Documented lessons learned from completed projects which could be used in future endeavors.
  • Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
  • (Pie Networks)

Education

B.Tech - Electronics And Communications Engineering

GIET
09.2011 - 07.2015

Intermediate - Science Education

Army School
04.2010 - 03.2011

No Degree - Matriculation

Army School
01-2009

Skills

Time management

Continuous improvement

Multitasking Abilities

Problem-solving

Problem-solving abilities

Computer skills

Teamwork and collaboration

Design troubleshooting

Network configuration

Quality control

Root-cause analysis

Process improvement

System troubleshooting

Team collaboration

Critical thinking

Engineering documentation

Self motivation

Problem resolution

Problem-solving aptitude

Excellent communication

Team building

Analytical skills

Decision-making

Project planning

Technical reporting

Technical Profile

Network Configuration, Router, Switch, Load Balancer, WLC (Wireless Controller), Aps, VMware VeloCloud SDWAN, OSPF, EIGRP, BGP, VPN, VLAN, NAT, ACL, WAN, LAN, SNMP, HSRP, VRRP, MPLS, GRE, TCP/IP, OSI, DNS, DHCP, AAA, SolarWinds, Service Now, Remedy, Putty, Citrix, Entuity, Truesight, HTTP, Subnetting expertise, Cisco equipment familiarity, Strong troubleshooting skills, SDWAN Familiarity

Certification

CCNA Certified, CSCO13555277

Timeline

ITMS Engineer

Rackspace Technology
12.2020 - 03.2025

Data Center Engineer

Paytm
03.2018 - 09.2018

Project Engineer

Nxtra Data Ltd
09.2011 - 07.2015

B.Tech - Electronics And Communications Engineering

GIET
09.2011 - 07.2015

Intermediate - Science Education

Army School
04.2010 - 03.2011

No Degree - Matriculation

Army School
Vishal Kumar SinghNetwork Admin/ Engineer