VISHAL MISHRA
Business Development/Sales/Operations Management
Faridabad
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 5+ year history of successful industry performance.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Enterprise Business Manager (Sales & Operations)
Alkem Laboratories
Delhi-NCR
09.2023 - Current
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
City Lead (Sales & Operations) Haryana,Punjab & Jammu
Pharmeasy
Gurgaon
01.2023 - 08.2023
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Area Lead (Franchise Operations) Haryana & Punjab
Pharmeasy
Gurgaon
09.2021 - 12.2022
- Held meetings with director to identify techniques to overcome sales obstacles.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Senior Business Development Manager
Pharmeasy
Gurgaon
07.2021 - 09.2023
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Team Lead - Business Development
Pristyn Care
Gurgaon
03.2020 - 06.2021
- Identified, recommended, and implemented opportunities for improvement across sales and marketing operations.
- Researched accounts and prospects to develop compelling and tailored value propositions.
- Customized product solutions to increase customer satisfaction.
- Performed one-on-ones to evaluate progress, discuss professional development and coach employees to reach targets.
- Empowered team members to be successful by fostering culture of inclusivity and collaboration.
Demand Manager - Sales
OYO Rooms
Delhi
06.2018 - 02.2020
- Increased visibility and accountability into key forecast accuracy metrics by identifying sources of error and developing mitigation plans.
- Reviewed historical sales trends, researched demand drivers and prepared forecast data to develop statistical forecast models and evaluate forecast results.
- Identified, reported and managed significant variances between forecasted sales, budgets and business plans.
- Interacted with sales and marketing teams to understand demand forecast drivers.
Business Development Associate - Intern
Urban Company
Gurgaon
06.2017 - 12.2017
- Negotiated contracts and closed sales with new and existing clients.
- Developed business pipeline using cold and warm techniques.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
YMCA University Of Science & Technology
Faridabad, Haryana 06.2015 - 05.2018
High School Diploma -
Government Polytechnic, Rewari
Rewari, Haryana 06.2011 - 05.2015
Higher Education -
D.A.V. Public School
Faridabad 05.2009 - 06.2010
Skills
Product KnowledgeTime ManagementLeadershipOperationsAnalysis of Potential DangersPlanning StrategicallyDecision-making SkillsMarketing SkillsBusiness Intelligence SkillsMS-Excel
Operational leadership
Customer Relationship Management
Business planning
Retail Operations Management
Operations management
Business Development
Customer Relations
Negotiation
Accomplishments
- Acted as single point of contact between Project Management and appropriate IT groups from solution planning, sizing, to fulfillment.
- Onboarded record breaking targets.
- Did highest revenue in OYO in October-November-December Total of (50Lakh)
- Captain College Basketball Team in Diploma and B.tech.
- Bagged 2nd position in Intercollege basketball championship in Diploma.
- Procured 1st position in Intercollege basketball championship in B.Tech.
- Got selected and played open senior state from Faridabad (in College).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Enterprise Business Manager (Sales & Operations)
Alkem Laboratories
09.2023 - Current
City Lead (Sales & Operations) Haryana,Punjab & Jammu
Pharmeasy
01.2023 - 08.2023
Area Lead (Franchise Operations) Haryana & Punjab
Pharmeasy
09.2021 - 12.2022
Senior Business Development Manager
Pharmeasy
07.2021 - 09.2023
Team Lead - Business Development
Pristyn Care
03.2020 - 06.2021
Demand Manager - Sales
OYO Rooms
06.2018 - 02.2020
Business Development Associate - Intern
Urban Company
06.2017 - 12.2017
Bachelor of Science - Electrical, Electronics And Communications Engineering
YMCA University Of Science & Technology
06.2015 - 05.2018
High School Diploma -
Government Polytechnic, Rewari
06.2011 - 05.2015
Higher Education -
D.A.V. Public School
05.2009 - 06.2010