Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Timeline
Generic
Vishal M L

Vishal M L

Program Specialist
Bangalore

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. As a dedicated PMO professional, I bring a strategic mindset and hands-on experience in overseeing project management processes to ensure the successful delivery of complex initiatives. Known for reliability and adaptability, with swift capacity to learn and apply new skills and with expertise in project governance, stakeholder management, risk assessment, and project portfolio oversight, I am committed to leveraging these qualities to drive team success and contribute to organizational growth

Overview

8
8
years of professional experience
6057
6057
years of post-secondary education
3
3
Languages

Work History

Program Specialist

Allegis Global Solutions (MSP at Meta)
01.2024 - Current
  • Collaborate with hiring managers at all stages of the Contingent Workforce process, including requisition intake and advising on market trends (Ensure end-to-end delivery)
  • Engage with hiring managers to establish and manage expectations, timelines, feedback, and roles/responsibilities for requisition fulfillment.
  • Coaching and oversee the staffing suppliers to ensuring their performance which aligns with the program goals.
  • Track and document client/supplier issues to ensure timely resolution and maintaining a high level of customer satisfaction.
  • Monitor key performance metrics, including SLA adherence, requisition aging, invoicing, time & expense entry, and vendor compliance.
  • Troubleshoot internal issues related to the VMS tool and escalate unresolved issues to the Tech-Ops team.
  • Liaise with AGS Tech-Ops and Beeline representing the PMO team, to address tool-related queries and concerns.
  • Manage onboarding, offboarding, timesheets, miscellaneous fees, reporting, and ad-hoc operations for contractors in India and supporting other APAC countries during overflow periods.
  • Oversee Service Cloud ticketing system, ensuring timely resolution of tickets and monitoring the APAC region queue.
  • Address contractor performance issues by documenting relevant details and managing their progression to PIP/CAP.
  • Conduct new hire orientation for contractors, ensuring smooth onboarding processes.
  • Ensure proper closure of work orders in the VMS system at the offboarding.
  • Remind contractors to update and submit timesheets, and assist hiring managers with timesheet approval within established timelines.
  • Generate and review standard program reports and provide operational insights, as needed.
  • Offer program, operational, and system user support by ensuring adherence to processes, Client's policies.
  • Maintain data integrity and collaborate effectively with peers to enhance team performance.
  • Verify contractor eligibility for business travel by ensuring compliance with company policies as the first line of defense before approval.

Senior Program Analyst

Allegis Global Solutions (MSP at Meta)
01.2023 - 12.2023
  • Troubleshoot internal issues related to the VMS tool and escalate unresolved issues to the Tech-Ops team.
  • Liaise with AGS Tech-Ops and Beeline representing the PMO team, to address tool-related queries and concerns.
  • Manage onboarding, offboarding, timesheets, miscellaneous fees, reporting, and ad-hoc operations for contractors in India and supporting other APAC countries during overflow periods.
  • Proactively remind suppliers and hiring managers about upcoming contract extensions or terminations 90 days in advance
  • Address HR, policy, process-related inquiries, and other concerns via the Service Cloud
  • Facilitate new hire orientations for contractors, ensuring a smooth onboarding experience
  • Collaborate with managers, suppliers, and the security department to ensure all necessary paperworks are completed before and after the assignments
  • Ensure timely closure of work orders in the VMS system upon assignment completion
  • Remind contractors to update and submit timesheets, and assist hiring managers with timesheet approval within established timelines.
  • Generate and review standard program reports and provide operational insights, as needed.
  • Offer program, operational, and system user support by ensuring adherence to processes, Client's policies.
  • Maintain data integrity and collaborate effectively with peers to enhance team performance.
  • Verify contractor eligibility for business travel by ensuring compliance with company policies as the first line of defense before approval.

Program Analyst

Allegis Global Solutions (MSP at Meta)
07.2021 - 12.2022
  • Manage onboarding, offboarding, timesheets, miscellaneous fees, reporting, and ad-hoc operations for contractors in India and supporting other APAC countries during overflow periods.
  • Proactively remind suppliers and hiring managers about upcoming contract extensions or terminations 90 days in advance
  • Address HR, policy, process-related inquiries, and other concerns via the Service Cloud platform
  • Facilitate new hire orientations for contractors, ensuring a smooth onboarding experience
  • Collaborate with managers, supplies, and the security department to ensure all necessary paperworks are completed before and after the assignment
  • Ensure timely closure of work orders in the VMS system upon assignment completion
  • Remind contractors to update and submit timesheets, and assist hiring managers with timesheet approval within established timelines.
  • Generate and review standard program reports and provide operational insights, as needed.
  • Offer program, operational, and system user support by ensuring adherence to processes, Client's policies.
  • Ensure compliance with client's policies, guidelines, and processes
  • Maintain data integrity and collaborate effectively with peers to enhance team performance.
  • Verify contractor eligibility for business travel by ensuring compliance with company policies as the first line of defense before approval.

Sourcer (PM Roles for Microsoft)

Allegis Global Solutions (GTAC)
01.2021 - 07.2021
  • Analyze and assess client requirements to ensure alignment with recruitment strategies for Program Manager / Project Manager role
  • Develop effective sourcing strategies and create targeted search strings
  • Utilize internal job boards and LinkedIn to identify and source potential candidates
  • Review and evaluate resumes to assess candidate qualifications and suitability
  • Communicate with candidates through email, conducting follow-ups as necessary
  • Build and maintain a pipeline of both active and passive candidates
  • Submit qualified candidates in alignment with client requirements and job specifications
  • Proactively build a pipeline of candidates for upcoming hiring needs

VMS Tester

Allegis Global Solutions (GTAC)
08.2020 - 01.2021
  • Conducted end-to-end functional testing on VMS tools such as Beeline, SAP (Fieldglass), and Vndly
  • Prepared and staged data for end-to-end recruitment and PMO process in a testing environment
  • Led end-to-end testing from requisition creation through to candidate onboarding
  • Tested timesheets and expense sheets, including financial validations
  • Executed integration testing for end-to-end recruitment, SOW, and financial adjustments
  • Performed regression testing on both testing and production environments
  • Staged data on the production site for project release demonstrations

IT Recruiter - Pomeroy (Getronics)

Allegis Global Solutions (GTAC)
11.2019 - 07.2020
  • Analyze and assess client requirements to ensure alignment with recruitment strategies for Program Manager / Project Manager role
  • Develop and implement strategies to effectively fulfill hiring needs
  • Leverage various job portals and create tailored search strings to identify candidates
  • Review and evaluate resumes to assess candidate qualifications and suitability
  • Engage with qualified candidates via email and outbound cold calling (45-60 calls/day)
  • Review applicant profiles to ensure alignment with the role and conduct initial screenings
  • Source, screen, interview, and evaluate candidates to match client needs
  • Coordinate interview scheduling between candidates and clients
  • Provide clients with relevant market data and insights to support decision-making

Trainee Test Engineer

Pole to win
10.2016 - 06.2017
  • Conduct thorough and varied gameplay testing across different scenarios to identify potential issues
  • Apply strong problem-solving skills and a systematic approach to test both computer and console games, reporting bugs to developers
  • Demonstrate a solid understanding of Quality Assurance (QA) processes
  • Write detailed bug reports, comparing new versions of the game and replicating previous bugs to verify fixes via regression testing
  • Ability to work under pressure and consistently meet deadlines
  • Exhibit strong attention to detail and patience for repetitive tasks
  • Test games using various settings and options (if available)
  • Perform testing on multiple game versions, including PC and console (PS4 and Xbox)
  • Focus on specific game areas, exploring all possible scenarios to identify issues

Education

MBA - HR and Finance

Global Academy of Technology
Bengaluru, India
07-2019

B.E - Mechanical Engineering

School of Engineering And Technology - Jain University
Bengaluru, India
04.2001 - 01.2016

PUC - PCMB

Jain VV Puram PU College
Bengaluru, India
04-2012

SSLC - 10th Class

Bright Way High School
Bengaluru, India
05-2010

Skills

Beeline

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Personal Information

Date of Birth: 11/14/94

Disclaimer

I declare that the information given above is true to the best of my knowledge. (References can be provided upon requests)

Timeline

Program Specialist

Allegis Global Solutions (MSP at Meta)
01.2024 - Current

Senior Program Analyst

Allegis Global Solutions (MSP at Meta)
01.2023 - 12.2023

Program Analyst

Allegis Global Solutions (MSP at Meta)
07.2021 - 12.2022

Sourcer (PM Roles for Microsoft)

Allegis Global Solutions (GTAC)
01.2021 - 07.2021

VMS Tester

Allegis Global Solutions (GTAC)
08.2020 - 01.2021

IT Recruiter - Pomeroy (Getronics)

Allegis Global Solutions (GTAC)
11.2019 - 07.2020

Trainee Test Engineer

Pole to win
10.2016 - 06.2017

B.E - Mechanical Engineering

School of Engineering And Technology - Jain University
04.2001 - 01.2016

MBA - HR and Finance

Global Academy of Technology

PUC - PCMB

Jain VV Puram PU College

SSLC - 10th Class

Bright Way High School

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