Vishal Sagar
Area Manager - Key Accounts Management
Gurgaon
Work Preference
Summary
Dynamic Area Manager with a proven track record at different industries as Hospitality, Fintech , NBFC, excelling in relationship building and strategic planning. Enhanced operational efficiency and consistently exceeded targets through effective team leadership and cross-functional collaboration. Skilled in key Account Management, Business Development, driving growth while fostering strong client partnerships and improving customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Area Manager - Key Accounts
OXYZO Financial Services Limited
12.2021 - Current
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Key Account Manager
PhonePe
03.2020 - 12.2021
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Implemented Proavtive strategies to anitcipate and address potential competitive threats, enhancing Effectiveness of Key Accounts.
Demand Manager
Oravel Stays Private Limited
02.2019 - 03.2020
- Interacted with sales and marketing teams to understand demand forecast drivers.
- Managed inventory flow to meet inventory turn goals.
- Reviewed historical sales trends, researched demand drivers and prepared forecast data to develop statistical forecast models and evaluate forecast results.
- Improved forecast accuracy with meticulous tracking of historical demand data, identifying trends and patterns to inform future projections.
- Developed Comprehensive sales strategies to drive business growth.
Sales Manager
Aryan Travels
05.2016 - 06.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Conducted comprehensive market research to identify new opportunities and trends.
Education
MBA - Marketing & International Business
Doon Business School
Dehradun, India 04.2001 -
Bachelor's in Computer Applications - IT
Institute Of Management & Sciences
Jammu 04.2001 -
Skills
Relationship building and management
Business development and planning
Team development
Operations management
Customer relationship management
Strategic planning
Territory management
Cross-functional collaboration
Leadership skills
Interpersonal communication
Client relationship building
Certification
Strategic Management from IIM
Accomplishments
In multiple job roles over multiple industries, i have accomplished many things as i have converted big accounts in Phonepe, OYO, maintained 95% retention of clients for renewal in OXYZO with good Customer relationship record
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Strategic Management from IIM
Quote
"There is only one certainity in life, Only the strongest man stands above and conquers all"
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Kashmiri
Bilingual or Proficient (C2)
Interests
Playing Games, music, cooking
Timeline
Area Manager - Key Accounts
OXYZO Financial Services Limited
12.2021 - Current
Key Account Manager
PhonePe
03.2020 - 12.2021
Demand Manager
Oravel Stays Private Limited
02.2019 - 03.2020
Strategic Management from IIM
09-2018
Sales Manager
Aryan Travels
05.2016 - 06.2017
MBA - Marketing & International Business
Doon Business School
04.2001 -
Bachelor's in Computer Applications - IT
Institute Of Management & Sciences
04.2001 -