Vishal Sawant
Pune
Summary
Upbeat leader passionate about delivering extensive managerial and financial skills for sustained organizational growth. Proficient in defining strategy and process, with expertise in retail banking operations, international banking and global remittances, and auto finance operations. Experienced in implementing end-to-end processes and driving continuous improvement. Effective leader with strong communication, negotiation, and analytical skills.
Overview
21
21
years of professional experience
Work History
Senior General Manager – Ops & Admin
Bike Bazaar Finance
Pune
12.2020 - Current
- Directed all aspects of Head office, Branch, Trade Operations and Administration activities for a Retail Finance Institution focused on providing Auto Financing solutions for various OEMs' New, Used and Electric Two Wheelers
- Spearheaded the management of Centralized Operations, overseeing pre-banking activities such as mandate registration, loan repayments, banking procedures, and reconciliations.
- Managed branch offices nationwide, overseeing operational activities such as decentralized loan disbursements and servicing throughout the loan life cycle, customer service, RTO Transfers, stockyard management, vehicle liquidation, and vehicle rental management.
- Oversaw the recruitment process for management roles, conducted frequent performance evaluations, and established clear objectives for each department
- Diligently monitoring daily operations, performing regular team assessments, and implementing effective action plans whenever required
- Created budgets, garnered approvals, monitored real-time performance versus targets, evaluated discrepancies and enacted adjustments for budget conformity.
- Led efforts in identifying gaps and implementing strategic initiatives for continuous process excellence, successfully driving tangible business results.
- Ensured compliance with all applicable laws, regulations, policies and procedures.
- Negotiated contracts with vendors and suppliers in order to reduce operating costs.
- Directed the development of new products or services from concept through launch.
Senior Manager – Operations
Bajaj Finance Limited
Pune
10.2013 - 12.2020
- Took charge of directing and coordinating the Repossessed Vehicle Sale & Yard Management business for the Auto Finance vertical
- Led central coordination of branch operations, developing incentive policies and calculation procedures
- Effectively handled KRA setup throughout the branch hierarchy while completing tasks such as PI Collection, Cross Sale of General Insurance, and Lead Generation activities
- Streamlined processes, Quality & MIS for HO & Branch Operations activities, developed new processes, ensured adherence to statutory compliances, facilitated in-house trainings, evaluated existing processes for improvement opportunities
Product Manager - International Banking
ICICI Bank Limited
Mumbai
11.2006 - 09.2013
- Managed Retail Outward Remittance and Bulk Wire Remittance products, specifically focusing on Shipping Remittances at the bank
- Responsible for Service Quality of ICICI Bank UK Plc products within IBG - Customer Service Quality Group.
Quality Analyst
Syntel Limited
Mumbai
04.2005 - 11.2006
Junior Officer
ADFC Pvt. Ltd. (Subsidiary of HDFC Bank)
Mumbai
10.2003 - 04.2005
Education
Masters in Marketing Management (MMM) - Marketing
IES Management College & Research Centre
Mumbai, Maharashtra07-2012
Bachelor of Commerce - Accounting And Finance
Mumbai University
Mumbai, Maharashtra05-2003
Skills
- Operations Management
- Banking operations
- Payment systems
- Policy Development
- Process efficiency management
- Project Management
- Workflow Optimization
- Vehicle auctions
- Warehouse Operations
- Building and Facility Management
- Office Administration
Altphone
+91-9552311780
Personal Information
Date of Birth: 02/14/83
Marital Status: Married
Languages
- English
- Hindi
- Marathi
Accomplishments
Bike Bazaar Finance
- Promoted to Senior General Manager in June 2024
Bajaj Finance Limited
- Promoted to Manager in June 2016 and advanced further to Senior Manager in August 2019
- Succeeded in advancing from Level 3 to Level 2 Mobility Programme in April’2019
- Awarded Bajaj Auto -TPM's Kaizen Award for boosting auction sales of seized vehicles
ICICI Bank Limited
- Promoted to Product Manager in April'2010
- Achieved commendation for surpassing USD 1 Billion in Volumes within just one month
- Recognized for significant impact on achieving USD 14 Billion in Volumes in FY12
- Achieved recognition for introducing Online Outward Remittance service in FY13
Academics
- Secured highest marks and stood first in batch of 2012 (Masters in Marketing Management)
Affiliations
- Gardening & Plantation
- Bike Riding & Touring
- Trekking
Timeline
Senior General Manager – Ops & Admin
Bike Bazaar Finance
12.2020 - Current
Senior Manager – Operations
Bajaj Finance Limited
10.2013 - 12.2020
Product Manager - International Banking
ICICI Bank Limited
11.2006 - 09.2013
Quality Analyst
Syntel Limited
04.2005 - 11.2006
Junior Officer
ADFC Pvt. Ltd. (Subsidiary of HDFC Bank)
10.2003 - 04.2005
Masters in Marketing Management (MMM) - Marketing
IES Management College & Research Centre
Bachelor of Commerce - Accounting And Finance
Mumbai University
Similar Profiles
Nandita JaiswalNandita Jaiswal
Management Trainee-HR at Bike BazaarManagement Trainee-HR at Bike Bazaar
Carl ArmbrusterCarl Armbruster
Shop Owner at Bike Werks Mobile Bike ShopShop Owner at Bike Werks Mobile Bike Shop
JESSEF MARI VILLANUEVAJESSEF MARI VILLANUEVA
Bike Mechanic/Sales Associate at JDL Trading/You Bike(Bike Shop)Bike Mechanic/Sales Associate at JDL Trading/You Bike(Bike Shop)