ICICI Universe
Vishal Kumar
Relationship Manager, ICICI Bank Defence Banking
Bawana
Summary
Offering strong interpersonal skills and passion for client satisfaction, eager to learn and grow in dynamic environment. Brings willingness to understand client needs and utilizes effective communication and problem-solving abilities. Ready to use and develop relationship-building and customer service skills in Relationship Manager role.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Relationship Manager
ICICI Bank Limited
03.2023 - 04.2024
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Negotiated and closed complex deals with key clients, securing significant revenue streams.
Business Correspondence (BC), Contract Basis
Bank Of Baroda
02.2022 - 07.2022
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service like Aadhaar updation, cash withdrawal-deposit etc.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
10th - Science Education
R. Ramagya High School, BSEB Patna
Samastipur, Bihar, India 04.2001 - 01.2013
12th - Science Education
R S B +2 School , BSEB Patna
Samastipur, Bihar, India 04.2001 - 01.2015
Bachelor of Science - Chemistry
G K P D College , LNMU Darbhanga
Samastipur, Bihar, India 04.2001 - 01.2018
Bachelor of Education, B.ED. - Education
Maharshi Dayanand University, M.D.U.
Rohtak, Haryana, India 04.2001 -
Skills
Constructive mindset
Diploma Programme
Diploma in Elementary Education (D.El.Ed.), National Institute of Open Schooling, N.I.O.S. Noida , Delhi NCR, 2019
Personal Information
- Father's Name: Anil Kumar Mishra
- Date of Birth: 06/29/98
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Computer Qualifications
Advance Diploma in Computer Application (ADCA), ICS Dhanbad, Jharkhand
Attitude
- Positive Thinking
- Cheerful attitude
- Honesty
- Ability to overcome resistance to do manual or menial work
- Willingness to serve
Software
Finacle
CRM
Timeline
Relationship Manager
ICICI Bank Limited
03.2023 - 04.2024
Business Correspondence (BC), Contract Basis
Bank Of Baroda
02.2022 - 07.2022
10th - Science Education
R. Ramagya High School, BSEB Patna
04.2001 - 01.2013
12th - Science Education
R S B +2 School , BSEB Patna
04.2001 - 01.2015
Bachelor of Science - Chemistry
G K P D College , LNMU Darbhanga
04.2001 - 01.2018
Bachelor of Education, B.ED. - Education
Maharshi Dayanand University, M.D.U.
04.2001 -
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