Vishank Kaithwas
Nagpur
Summary
Dynamic and results-driven professional with proven expertise in Product Lifecycle Management, B2B Strategy, and Data-Driven Growth. Currently leading the entire Gujarat B2B portfolio at Cordelia Cruises, driving revenue, partner engagement, and product adoption across 500+ travel partners. Skilled in market analysis, customer segmentation, GTM execution, and stakeholder management, delivering measurable impact including 20% revenue growth, 25% partner engagement uplift, and 30% improvement in NPS. Adept at collaborating with cross-functional teams, designing customer-centric solutions, and leveraging analytics to optimize business outcomes. Seeking challenging roles in Product Management, Business Strategy, or Banking/Fintech Product Teams to drive scalable and customer-focused innovations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Trade Relationship Manager
Cordelia Cruises
06.2024 - Current
- Own and lead the entire B2B business for Gujarat, driving the full product lifecycle by analyzing performance data of 500+ partners to uncover trends, gaps, and high-growth opportunities, shaping regional strategy.
- Strategized and executed 10+ high-impact roadshows across Mumbai & Ahmedabad, strengthening partner relationships, improving product adoption, and delivering a 25% increase in engagement and repeat bookings.
- Designed and positioned customized product solutions for 200+ partners at major trade events (GPS & Melange), aligning offerings with customer segments, market potential, competitor insights, and profitability goals.
- Built and presented data-driven dashboards & quarterly reports for 500+ stakeholders pan-India, enabling senior leadership—including the CBO—to take strategic, performance-optimizing decisions.
- Collaborated cross-functionally with Marketing, Ops, Revenue & Support teams to refine value propositions, streamline delivery pipelines, elevate customer experience, and achieve a 30% improvement in partner NPS.
- Led 15+ high-impact webinars for 4,000+ partners, driving product education, boosting visibility, strengthening partner ecosystems, and increasing lead-to-sale conversions significantly.
- Spearheaded strategic partnerships with DPSAs, implementing targeted campaigns and lead funnels that contributed to a 20% rise in B2B revenue across Gujarat and Sri Lanka sailings.
Human Resource Intern
Stambh
04.2023 - 06.2023
- Supported end-to-end recruitment by screening resumes, conducting interviews, & onboarding hires, ensuring organizational transition.
- Coordinated impactful team-building activities, thereby cultivating a positive, collaborative, & productive work environment across teams.
- Conducted employee surveys, & identified actionable areas for improvement, fostering enhanced engagement & organizational alignment.
- Explored and recommended optimal HR, Marketing, and Admin practices, providing actionable insights for overall organizational growth.
Industrial Trainee
Radisson Blu
11.2018 - 03.2019
- Delivered execution of multiple high-profile events, showcasing strong leadership, and the ability to meet critical deadlines effectively.
- Supported HR operations by resolving employee grievances efficiently & fostering a positive, inclusive, & collaborative work environment.
- Developed strong customer relationships proactively, upselling additional services, and maximizing customer lifetime value effectively.
- Proactively upsold additional services to maximize CLV, enhancing their overall experience & build long-term customer loyalty effectively.
Education
MBA - Marketing, Strategy
Indian Institute of Management Sirmaur
Sirmaur04-2024
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management Goa
Goa06-2020
Maharashtra XII Board -
Prerna Convent
Nagpur06-2017
Maharashtra X Board -
St. Francis De Sales High School
Nagpur06-2015
Skills
- Negotiation
- B2B strategy
- Relationship building and management
- Problem resolution
- Sales proficiency
- Business development
- Strategic selling
- Account management
- Business trend analysis
- Sales data analysis
- Strategic planning
- Client relationships
Certification
- HR Generalist, Learned various core concepts of Talent Acquisition & Retention, Compensation and Benefits & HR Operations effectively.
- HR Management and Analytics from Upgrad, Learned various advanced facets of HR Analytics and Workforce Analytics strategies.
- Business & Data Analytics from Phoenix Global, Learned essential concepts of Tableau, Power BI & advanced Data Visualization techniques.
Academic Research Projects
- Digital Marketing, Implemented data-driven strategies to analyze the target audience, optimize content for virality, and enhance content engagement, contributing to an overall 200% increase in follower count within three months, significantly boosting online presence.
- Sector Analysis, Analyzed the Smart Phone sector by using Porter's 5 Forces & PESTEL Analysis for entering the market, evaluating trends, competitive dynamics, market entry barriers & consumer behavior to identify lucrative growth opportunities in the Electronics sector.
- Impact of FDI on the Hospitality Sector in India, Analyzed the impact of FDI on hospitality using both quantitative and qualitative methods, demonstrating adaptability in combining techniques to provide valuable, multifaceted insights for the industry's growth and development.
Extracurricular Activities
Ranked 1st in the Cricket Competition organized by the Sports Committee, IIM Sirmaur, demonstrating teamwork & leadership skills. Secured 1st division in Akhil Bhartiya Gandharv Mahavidyalaya, showcasing exceptional musical proficiency and dedication to music. Secured 4th position in the International Informatics Olympiad by Silverzone, demonstrating strong problem-solving and analytical skills.
Hobbies and Interests
- Reading
- Swimming
- Playing Musical Instruments
- Playing Cricket
- Reading Novel
Corporate Projects
Phoenix Global, Business Analyst, 09/22, 10/22, Applied Business Analytics & Data Analytics concepts to drive insightful outcomes, impactful results & strategic decision-making processes., Utilized Tableau and Power BI tools, leveraging data analyzing tools to drive actionable project insights and measurable achievements., Achieved the LOR for consistently excellent performance in the Business Analysis Live Project, showcasing exceptional analytical skills.
Positions Of Responsibility
POC | HR CLUB | IIM SIRMAUR, Effectively led the club's activities, fostering networking and organizing various HR events, seminars, workshops, and skill-building sessions., Proficiently spearheaded and coordinated the successful execution of an Inter-college HR case competition, seminar, and engaging guest lectures, ensuring impactful learning experiences, knowledge sharing, and valuable networking opportunities for over 800+ participants., Initiated collaborative partnerships with external organizations and HR professionals, fostering long-term relationships & mutual growth., Secured sponsorships through strategic negotiation, enabling the club to host high-caliber HR events and workshops, attracting industry professionals, enhancing brand visibility, fostering partnerships, and offering opportunities & valuable learning experiences for participants.
Timeline
Trade Relationship Manager
Cordelia Cruises
06.2024 - Current
Human Resource Intern
Stambh
04.2023 - 06.2023
Industrial Trainee
Radisson Blu
11.2018 - 03.2019
MBA - Marketing, Strategy
Indian Institute of Management Sirmaur
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management Goa
Maharashtra XII Board -
Prerna Convent
Maharashtra X Board -
St. Francis De Sales High School