To work in a dynamic organization where my current skills and experience will be an asset and in a position that will offer me challenges and opportunities that are necessary for organizational and career development
Overview
8
8
years of professional experience
Work History
Branch Manager
Trackon Couriers
Thrissur
07.2023 - Current
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Developed strategies to increase customer satisfaction and loyalty.
Managed staff scheduling, hiring and training processes.
Monitored financial performance of the branch on a monthly basis.
Hub Manager
Reliance Retail Limited (Qwik Supply Chain)
Palakkad Thrissur
02.2022 - 05.2023
Managed hub operations and personnel, including recruiting, training, scheduling, and performance management.
Developed and implemented operational procedures for efficient workflow.
Created monthly reports on hub performance metrics such as customer satisfaction scores, delivery times, and order accuracy.
Negotiated contracts with vendors for goods and services needed for hub operations.
Warehouse Executive
Furlenco
Bangalore
08.2019 - 01.2022
Developed and implemented inventory control systems to ensure accurate tracking of stock levels.
Maintained records of all incoming and outgoing shipments for the warehouse.
Managed a team of 15+ employees responsible for loading, unloading, and stocking products in the warehouse.
Supervised daily operations within the warehouse including receiving, storage, order fulfillment, shipping, and returns processing.
Performed periodic audits of physical inventories to verify accuracy against computerized records.
Operations Executive
Coldman Logistics
Bangalore
03.2016 - 07.2019
Established policies and procedures for day-to-day operations that comply with company standards and regulations.
Performed root cause analysis on issues impacting operational performance and took corrective action accordingly.
Maintained accurate records of operational data and documents for audit purposes.
Monitored external and internal service providers.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Education
MBA - Logistics And Shipping
Indian Institute of Logistics
Cochin
05-2016
Bachelor of Science - Fisheries And Nautical Science
CIFNET - CUSAT
Cochin
06-2014
GED -
GSI PUC
Mysore
05-2010
High School Diploma -
AECS
Mysore
05-2008
Skills
Proficient in Microsoft Office- Excel, Shutters, Zoho, Jarvis, Shipsy and Project 9
Process Improvements
Asset Management
Strategic planning and execution
Managed Warehouse of nearly 1,00,000 Sq Ft and team of 40 members
Transportation Management
Distribution Management
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Malayalam
Upper Intermediate (B2)
B2
Kannada
Intermediate (B1)
B1
Timeline
Branch Manager
Trackon Couriers
07.2023 - Current
Hub Manager
Reliance Retail Limited (Qwik Supply Chain)
02.2022 - 05.2023
Warehouse Executive
Furlenco
08.2019 - 01.2022
Operations Executive
Coldman Logistics
03.2016 - 07.2019
MBA - Logistics And Shipping
Indian Institute of Logistics
Bachelor of Science - Fisheries And Nautical Science
CIFNET - CUSAT
GED -
GSI PUC
High School Diploma -
AECS
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