Vishnu Kumar
Banker
Ghaziabad
Summary
Dynamic leader with a proven track record at YES BANK, enhancing team efficiency and customer satisfaction through innovative management and strategic initiatives. Skilled in cost analysis, decision-making, and fostering team motivation. Excelled in cross-functional collaboration to drive business growth, mastering both hard skills like process development and soft skills in customer relations.
Overview
5
5
years of professional experience
Work History
Deputy Manager
YES BANK
12.2022 - Current
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Mentored junior staff members on best practices for project management and team collaboration skills, fostering a supportive work environment.
Assistant Manager
Axis Bank
08.2019 - 11.2022
.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Education
Bachelor of Arts - BA, India
SHYAM LAL COLLAGE
Delhi, India 04.2001 -
12TH
GBSSS
Delhi, India03.2010
10TH
GBSSS
DELHI03.2008
Skills
Performance Improvements
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Deputy Manager
YES BANK
12.2022 - Current
Assistant Manager
Axis Bank
08.2019 - 11.2022
Bachelor of Arts - BA, India
SHYAM LAL COLLAGE
04.2001 -
12TH
GBSSS
10TH
GBSSS
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