Python
Vishnu MK
Deputy Manager
Hyderabad
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Deputy Manager
ICICI
Hyderabad
07.2022 - Current
- Introduced new methods, practices and systems to reduce turnaround time at branch.
- Analyzed and reported performance data, translating findings into practical improvement actions.
- Worked collaboratively with the trade departmental team to improve client transactions.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Consulted customers to boost product sales and services.
- Identified partnership opportunities and established favorable business connections.
- Developed and delivered polished sales presentations in order to highlight product and service quality.
SEO Content Writer
Azinova Technologies
Trivandrum
04.2019 - 08.2019
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach.
- Provided writing support in fast-paced environment for variety of public-facing materials.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Created customized marketing materials to increase product awareness.
- Developed paid client ads for use on diverse social media platforms, achieving average of [Number] users per ad.
Technical Support Representative
Phykon Solutions
Trivandrum
06.2018 - 12.2018
- Provided Tier 1 IT support to technical internal users through desk side support services.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Identified potential sales and cross-selling opportunities and informed supervisor.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Automation Trainee Engineer
Smec Automation
Kochi
06.2017 - 06.2018
- Generated process models illustrating automation engineering progress, specifications and details.
- Trained developers and quality assurance team members in automation programs and processes.
- Collaborated with systems engineers and customers to determine machine requirements and develop specifications for user interface, machine functions and quality control to deliver reliable automation systems.
- Updated and maintained project documentation for detailed recordkeeping.
- Met with quality assurance, developers and project managers to assess scope and sequence of project.
- Utilized comprehensive understandings of different PLC Logic to produce code as per clients requirements.
Education
MBA - Marketing
Welingkar Institute of Management Bangalore
Karnataka 08.2020 - 05.2022
BE - Electrical, Electronics Engineering Technologies
Narayana Guru College of Engineering
Kanyakumari 08.2013 - 05.2017
Skills
Task delegation
Accomplishments
- Achieved project completion through effectively helping with SCADA programming and HMI interaction.
- Supervised team of over 10+ staff members across branch and trade desk on a daily basis.
Software
SQL
Excel
Tableau
Power BI
Sales Force
Certification
Certified Industrial Automation Engineer, [Smec Labs]
Timeline
Deputy Manager
ICICI
07.2022 - Current
CISSP Simplilean
10-2021
CAPM Simplilearn
10-2021
MBA - Marketing
Welingkar Institute of Management Bangalore
08.2020 - 05.2022
SEO Content Writer
Azinova Technologies
04.2019 - 08.2019
Certified Digital Marketer, [Cearsleg]
04-2019
Google Analytics
04-2019
Technical Support Representative
Phykon Solutions
06.2018 - 12.2018
Automation Trainee Engineer
Smec Automation
06.2017 - 06.2018
Certified Industrial Automation Engineer, [Smec Labs]
05-2017
BE - Electrical, Electronics Engineering Technologies
Narayana Guru College of Engineering
08.2013 - 05.2017