VISHNU PRASAD
KOZHIKODE
Summary
Dynamic NOC Engineer with proven expertise at Worksent Technologies in optimizing network performance and enhancing system security. Skilled in cloud management and problem-solving, I successfully implemented solutions that improved service availability and reduced incident response times. Adept at utilizing monitoring tools to ensure operational excellence and robust system integrity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
NOC Engineer
Worksent Technologies
Kochi
11.2023 - Current
- Implemented patches and updates to ensure system stability and security.
- Performed troubleshooting on complex systems to identify root cause of problems.
- Monitored network performance to ensure high availability of services.
- Conducted regular maintenance activities on all networking equipment.
- Monitored server performance metrics using various tools like SolarWinds or PRTG Network Monitor.
- Monitored incident alert systems during both normal hours and after-hours periods, alerting appropriate departments and personnel of malfunctions or incidents.
- Worked effectively in team environments to make the workplace more productive.
- Performed troubleshooting of various issues related to AWS services.
- Monitored, configured, and managed EC2 instances for optimal performance.
- Implemented and managed cloud environments in accordance with company security guidelines.
- Configured, monitored and maintained Azure Storage Accounts, Virtual Networks, App Services, Web Apps and VMs.
Network and Systems Engineer
FEDERAL OPERATIONS AND SERVICES
Kochi
11.2021 - Current
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Collaborated with other IT professionals to identify system needs and implement comprehensive solutions.
- Performed preventive maintenance of networking hardware and related software.
- Performed preventive maintenance and upgraded systems to improve network, system and data availability and integrity.
- Experience in WINDOWS SERVERS ADMINISTRATION • Experience in MICROSOFT SQL SERVER MANAGEMENT STUDIO | BASIC SQL COMMANDS|
- Managed end point securities McAfee DLP & McAfee END POINT SECURITY • Working level experience in ANTIVIRUS ( CORTEX )
- Managed servers, workstations, computers, laptops, printers, routers, switches and existing network
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
System Administrator
PERFECT LABS AND SOLUTIONS
KOZHIKODE
10.2020 - 10.2021
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Created configuration guides for deploying new desktops, laptops and mobile devices.
- Determined and alleviated hardware, software and network issues.
- Responsible for performance monitoring, antivirus status, shared storage space and network activity.
- LAN, network servers, firewall (Fortinet), and virtualization. Troubleshoot hardware and software errors, document the issues and resolutions, and assess the impact. Take mitigations and contingencysteps.
- Familiar with VPN, installations and made enhanced security to clients using (IPSEC and SSL).
- Experienced in DHCP DNS, NFS, SMTP, IMAP, FTP, TCP/IP, LAN, WAN, RDP, security management, and system troubleshooting skills
- Responsible for Setup, maintenance, configuration, monitoring, and reliable operation of computer systems.
- Monitoring and troubleshooting issues with virtual machines and servers.
- Managed servers, workstations, computers, laptops, printers, routers, switches and existing network
Education
B TECH in Electronics And Commication
CALICUT UNIVERSITY
Kozhikode05.2018
High School Diploma -
CHINMAYA VIDYALAYA
04.2014
Skills
- Problem solving and administration
- Network administration
- Trouble shooting
- Microsoft office
- System monitoring
- Cloud management
- Root cause analysis
- Network operations monitoring
Certification
- Microsoft Certified Systems Engineer (MCSE)
- Cisco Certified Internetwork Expert (CCIE)
Timeline
NOC Engineer
Worksent Technologies
11.2023 - Current
Network and Systems Engineer
FEDERAL OPERATIONS AND SERVICES
11.2021 - Current
System Administrator
PERFECT LABS AND SOLUTIONS
10.2020 - 10.2021
B TECH in Electronics And Commication
CALICUT UNIVERSITY
High School Diploma -
CHINMAYA VIDYALAYA
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