Vishwa B Nayak
Ankola
Summary
Profile Overview Name: Vishwa Nayak Designation: Senior Systems Engineer Email: vishwanayak420@gmail.com Contact: 9742474634 Experience: 3 Years
Overview
3
3
years of professional experience
Work History
Programmer Analyst
Cognizant Technology Solution
Bangalore
06.2022 - Current
- Working as an application L1.5 analyst.
- Experience in Apollo 40+ applications.
- Work with Postman tool.
- Researched and resolved issues for data integrity flow into databases in Bayer Crop Science.
- Solving Access Related Issue with Data Analyst ITIL Technology.
- Working with SQL, Unix.
- Identifying and documenting product bugs troubleshooting and working with internal support teams as well as customers to implement effective solutions.
- Experience in ITSM Tool, FMO, Splunk, Soap UI, UNIX, PUTTY experience as a Data Analyst, Access Management, ADM, ITIL technology, troubleshooting.
- Skill in closely working with product managers & Specialists to improve products.
- Work closely with internal support teams to improve support procedures.
- Identifying opportunities and automating various processes and technical solutions.
- Regularly update and patch software services, ensuring that all systems and applications are up-to-date with the latest security patches.
- Monitor for any critical vulnerabilities and coordinate patching schedules to minimize system downtime.
Programmer
Cognizant Technology Solution
Bangalore
06.2023 - 12.2024
- Experience in ITIL technology.
- Experience in identify & analyst with Apollo Application Support.
- Handle technical support to the customers, resolving issues within SLA.
- Notification and escalation procedures.
- Experience as an application L2 analyst.
- Experience in Apollo 50+ applications.
- Researched and resolved issues for data flow integrity into databases in Bayer Crop Science.
- Solving Access Related Issue with Data Analyst ITIL Technology.
- Working with ITSM Tool, FMO, Splunk, Soap UI, PUTTY, Unix experience as Data Analyst, Access Management, ADM, ITIL technology, troubleshooting.
- Experience in Tibco Spotfire, Apollo Bayer application, etc.
- Skill in closely working with product managers & Specialists to improve products.
- Identifying and documenting product bugs troubleshooting and working with internal support teams as well as customers to implement effective solutions.
- Work closely with internal support teams to improve support procedures.
- Identifying opportunities and automate various processes and technical solutions.
- Oversee and manage change management processes to ensure that any changes to the production environment are properly evaluated, tested, and implemented.
Programmer Trainee
Cognizant Technology Solution
Bangalore
06.2022 - 06.2023
- Good Knowledge in Microsoft Office/Excel.
- Experience in Yammer issue monitoring.
- Skill in identifying with Identity Access Management analyst, Application Support.
- Documented business workflows for client review after successfully managing databases and presenting them to clients for better understanding.
- Incident Management, Problem Management, and Change Management.
- Constant monitoring and resolving incident tickets using Service Now.
- Expertise: SQL, Service Now, Major Incident Management, ITIL, ITFM, Change Management, HTML.
Education
BCA - Computer Science
Kamadhenu BCA College
Karwar10-2021
Skills
- ITSM
- ITIL
- Service Now
- Service Catalog
- Incident Management
- Change Management
- FMO
- HTML
- Splunk
- Putty
- Active Directory
- SQL
- C
- Python
- Unix
- Linux
- Windows
- MS Excel
- Outlook
- Application troubleshooting
- Access management
- Change management
Personal Information
Date of Birth: 05/19/99
Hobbies and Interests
- Learning new things
- Exploring new places
- Learning new language
Disclaimer
I do hereby declare that all the information given above is true to the best of my knowledge and belief and can be supported with reliable documents when needed.
Designation
Senior Systems Engineer
Place
Ankola, Uttara Kannada
Timeline
Programmer
Cognizant Technology Solution
06.2023 - 12.2024
Programmer Analyst
Cognizant Technology Solution
06.2022 - Current
Programmer Trainee
Cognizant Technology Solution
06.2022 - 06.2023
BCA - Computer Science
Kamadhenu BCA College
Similar Profiles
JITHESH K MJITHESH K M
Infra Technology Specialist | SeniorCloud Engineer at Cognizant Technology Solution (CTS)Infra Technology Specialist | SeniorCloud Engineer at Cognizant Technology Solution (CTS)
Deepak JainDeepak Jain
Manager/Domain Architect at Cognizant Technology SolutionManager/Domain Architect at Cognizant Technology Solution
Jithin NairJithin Nair
Consultant at Cognizant Technology SolutionConsultant at Cognizant Technology Solution
Anup DasAnup Das
Software Engineer at Cognizant Technology SolutionSoftware Engineer at Cognizant Technology Solution
Rajeshwari HosalkarRajeshwari Hosalkar
Executive House Keeper at M J Avyanna Resort & Convention CentreExecutive House Keeper at M J Avyanna Resort & Convention Centre