Vishwaja Raj V Y

• Led end-to-end recruitment for technical (e.g., Software Engineers, Power BI, SAP, QA, Data, Salesforce, Cybersecurity) and non-technical roles (BPO, Finance, HR, Sales, Marketing, CAs, Ops) across multiple levels.
• Managed high-volume hiring using diverse sourcing strategies across job boards (Naukri, Shine), LinkedIn Recruiter, GitHub, iimjobs, and referrals.
• Partnered with hiring managers to refine JD requirements, build sourcing plans, and align hiring with business goals.
• Championed AI-powered screening tools and ATS/CRM platforms to improve time-to-hire and streamline the candidate funnel.
• Delivered a top-notch candidate experience through timely communication, efficient interview coordination, and consistent feedback.
• Drove offer negotiation, onboarding, and documentation with full compliance to company and legal standards.
• Leveraged data-driven insights and market intelligence to boost hiring quality and recruitment efficiency.
• Exceeded hiring targets consistently while improving offer-to-join ratios and retention.
• Acted as a trusted advisor to stakeholders by providing actionable talent insights and recruitment metrics for workforce planning.
• Spearheaded strategic hiring initiatives, introducing automation, improving sourcing quality, and strengthening the employer brand.

• Managed end-to-end recruitment for both tech (Developers, QA) and non-tech roles (Sales, Customer Support), ensuring quality hires within tight timelines.
• Designed and executed sourcing strategies across LinkedIn, Naukri, internal databases, referrals, and emerging platforms to build strong talent pipelines.
• Collaborated with hiring managers to define role requirements and tailored recruitment plans aligned with business goals.
• Conducted resume screening, interviews, offer negotiations, and onboarding coordination, while maintaining compliance and documentation accuracy.
• Enhanced employer branding and candidate engagement through innovative sourcing and consistent communication.
• Leveraged market insights and hiring metrics to refine processes, reduce time-to-hire, and improve offer-to-join ratios.
• Led recruitment KPIs, consistently meeting targets and boosting offer acceptance and new hire retention.
• Strengthened cross-functional partnerships and streamlined hiring workflows, contributing to strategic workforce planning.

• Supported recruitment for hospitality roles by sourcing, screening, and shortlisting candidates; conducted preliminary assessments to ensure job-role alignment.
• Coordinated interviews, maintained communication between candidates and hiring managers, and assisted with offer rollouts and pre-onboarding formalities.
• Maintained recruitment trackers, monitored hiring progress, and provided updates to stakeholders.
• Gained hands-on exposure to core HR functions, enhancing understanding of the employee lifecycle and talent acquisition best practices.

Academic Thesis: Learning & Development (L&D) in the Hospitality Sector

• Researched the impact of L&D programs on employee performance and organizational growth.
• Delivered strategic recommendations to optimize L&D practices using both qualitative and quantitative insights.
• Successfully bridged theory and practice, contributing to recruitment process improvements during the internship—including enhanced candidate screening, interview coordination, and stakeholder engagement.

• Delivered credit card support (PLCC) to U.S.-based clients, resolving inquiries, billing issues, and disputes to ensure high customer satisfaction.
• Managed account-related tasks including activations, payments, and service requests using CRM tools for accurate documentation.
• Handled escalations by coordinating with internal teams for timely resolutions.
• Gained knowledge of U.S. credit card policies and compliance standards.
• Contributed to service process improvements by identifying recurring issues and proposing actionable solutions.