Vishwanathan Chandran
Cloud Analytics & Service Delivery Leader
Summary
Experienced forward thinking leader who led the transformation of a unit of 3500 + associates from legacy Data warehousing technologies to next gen units of Cloud, AI,ML, CI/CD and Automation. Worked with multiple customers on their Digital transformation journey on the data warehousing front while leading service delivery for large BFS customers. Passionate about building high performance teams from scratch ,building RPA and ML based tools using open source based products
Overview
20
20
years of professional experience
5
5
Certifications
Work History
Delivery Director
Cognizant Technology Solutions
Pune
01.2019 - Current
- Delivery of 2 large Analytics engagements for large C&P customers
- Program Stabilization and improvement of stakeholder management for a large European bank
- 40 % cost savings by conversion to Managed Services for a large BFSI customer
- Execution of CSI and transformation roadmap for a large BFS customer leading to a 15 % savings
- Stakeholder influencing to re invest of CSI savings into cloud initiatives for the same customer.
- Transformation of the analytics platform support team to a Kanban based team
Community of Practice Lead
Cognizant Technology Solutions
Pune
01.2019 - Current
- Transformation approx 3500 associates from traditional DW/BI work force to a cloud based dev ops work force.
- Design , lead the creation of intelligent, AI /ML based accelerators using open source technologies leading to productivity improvement by 6%
- Lead the creation of approx 150+ automation utilities in the DW support domain.
- Run multiple industrialization/automation programs across the unit leading to savings of approx.1.5 M USD YoY
- Conceptualize , create, drive the Community of Practices ( Analytics, Automation, Accelerators) to inculcate community based contribution and improve productivity
- AI Ops - Research initiative for AI based monitoring of apps, platforms using open source and 3rd party products.
- Focus on the creation of forward looking AI and RPA based utilities to reduce manual errors in support engagements, improve coding standards and time on development engagements.
- Support for multiple RFPs in analytics and next gen technologies
- Added 2 new logos in the BFS space (Rev 7 M USD)
- Worked closely with program delivery teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Communicate regularly with customers about their critical business problems and possible solutions using technology and process
Service Delivery Lead - BFSI, Lead
Cognizant Technology Solutions
Pune
03.2016 - 12.2018
- Transition of cluster administration responsibilities for approx. 5 clusters ( approx. 450 nodes)
- Stabilization of the 450 nodes cluster and design of the CSI and transform road map
- Execution of CSI and transformation roadmap leading to a 5 % savings
- Design and build support of 16 Hadoop clusters based on Hbase, Storm for the strategic payments platform.
- Scope and budget planning for Agile based Development team for customer Analytics and EPP platform
- Delivery reviews and status reporting to the various stakeholders
- Stabilization of the analytical platform
- Addition of new business in the Analytics area and development of reports using Big Data technologies for the customers strategic payments platforms
- Management of P&L for two next gen technologies engagements in BFS industry approx. 6-8 M USD
- Participate in multiple RFP solution exercise to contribute to business growth in the next gen engagements
Program Lead - BFS Middle East
Cognizant Technology Solutions
Pune
03.2014 - 03.2016
- Lead the Service Dashboard development and deployment for a large ME retail bank's Client service team. All service developments were done using OBIEE, ODI.
- Approx. 10 Dashboards were developed with approx. 100 reports developed and deployed on time with a minor cost overrun.
- P&L management of approx 2 M USD for the 2 key BFS customers in the Middle East
Onshore Program Delivery Lead
Cognizant Technology Solutions
London
05.2010 - 02.2014
- Knowledge Transition Management for more than 75 application for multiple lines of business
- Knowledge Transition Management for UK transfer Agency and for Offshore transfer agency product applications ( ICON and Multifonds)
- Execution of service Delivery and SLA management
- Achieved a 100 % SLA adherence by month 6 of engagement
- Worked through on a 3 year Managed service contract with an overall 15 % savings against a T&M engagement
- Established a multi location team in India and US to ensure business continuity for the critical applications
- Led the creation of a single service team ( onsite / offshore) to serve multiple business units , fund management, transfer agency lines of business across Australia,Ireland, UK, US and India
- Grew the business by 25 % with the addition of DW based development projects and bespoke development engagements
Onshore Project Lead
Cognizant Technology Solutions
Bournemouth
01.2004 - 04.2010
- Flawless implementation of multiple bespoke modules for a successful transition of 100+ funds for the customers
- Flawless implementation of a large enhancement to support the 'Twilight funds' for a large BFSI clients customer
- Creation of an agile onsite support team to support the Transfer Agency systems
- Manage a team of approx. 35 team members onsite and offshore
- Grow the Transfer Agency space to a 1 M USD revenue unit
- Contribute to the growth of the business into Fund Management systems , enhancement development and Infrastructure management
- Involved with the first large Managed Services development deal for the customer
Team Lead
Cognizant Technology Solutions
Pune
06.2001 - 12.2004
- Develop and review of multiple Oracle Reports for a large Report development engagement
- Create and develop design of data cleansing and migration framework for database close to the size of 30 GB
- Creation of data merge utility to transfer people data from 8 different databases to a single data to create the golden source of peoples data
- Development of OFAC based reports and utilities for an insurance customer
Systems Executive
KPIT Technologies
Pune
03.1999 - 05.2001
- Development, deployment of multiple Oracle forms and Reports for a large music customer.
- End to End development of booking system for a medium European hospitality customer.
- Data migration into Oracle ERP systems approx 23 modules for an Indian manufacturing client. This was the largest Oracle ERP implementation in India.
Corporate Trainer
Datapro Infoworld Ltd
Pune
03.1996 - 03.1999
- Conducted multiple training for Cooperates on Databases and C++.
- Conducted multiple training across various training centers on Oracle, Visual Basic, Oracle Forms.
Education
Machine Learning
Great Lakes Learning
01.2018 - 12.2018
Master of Science - Software Engineering
BITS Pilani
06.2001 - 07.2003
Bachelor of Engineering - Electronics Engineering
University of Pune
06.1991 - 06.1995
Skills
Program Management
Accomplishments
- Flawless implementation of multiple programs for on boarding of 100 + funds
- Transition of more than 75 + applications across multiple lies of business.
- Creation of a unified Operations team resulting into 15 % cost savings for the engagement.
- Creation of engagement delivery measurement metrics framework
- Creation of technical assessment framework for analytic engagement , which can be filled by any level in short time
- Multiple 24*7 Hadoop administration team with continual focus on CSI and transformation.
- Transforming the on premise environment to a AWS cloud native and Snowflake architecture for a large BFS customer
- Conversational AI for IT operations implementations to improve resolution SLA of IT Operations teams using open
source ML technology
Certification
Azure Fundamentals
Technical Skills
- Hadoop Administration: Cloudera
- Big Data: Hadoop, HDFS,Hive, Hbase,Apache Spark
- Programming: SQL, Python
- AI&ML: Machine learning, NLP
- Cloud : AWS, Azure
- Databases: Oracle, Snowflake
- Processes: ITIL, Agile, Kanban, DevOps
- Visualization: Power BI
Domain
- Banking and Financial Services : Payments ,Retail banking, Fund management, Transfer Agency,Retail
- Hospitality : On line hotel reservations
Timeline
Snowpro Core Pro
10-2020
IBM AI Engineering
04-2020
Azure Fundamentals
03-2020
Cognizant Certified Program Manager
12-2019
Community of Practice Lead
Cognizant Technology Solutions
01.2019 - Current
Delivery Director
Cognizant Technology Solutions
01.2019 - Current
Machine Learning
Great Lakes Learning
01.2018 - 12.2018
HDP Certified developer
04-2016
Service Delivery Lead - BFSI, Lead
Cognizant Technology Solutions
03.2016 - 12.2018
Program Lead - BFS Middle East
Cognizant Technology Solutions
03.2014 - 03.2016
Onshore Program Delivery Lead
Cognizant Technology Solutions
05.2010 - 02.2014
Onshore Project Lead
Cognizant Technology Solutions
01.2004 - 04.2010
Master of Science - Software Engineering
BITS Pilani
06.2001 - 07.2003
Team Lead
Cognizant Technology Solutions
06.2001 - 12.2004
Systems Executive
KPIT Technologies
03.1999 - 05.2001
Corporate Trainer
Datapro Infoworld Ltd
03.1996 - 03.1999
Bachelor of Engineering - Electronics Engineering
University of Pune
06.1991 - 06.1995
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